Pearlene Whatoname
Peach Springs,AZ
Summary
Focused 911 dispatcher bringing several years of experience in field. Works well in high-pressure moments to serve diverse needs, capture documentation and guide first responders.
Overview
8
8
years of professional experience
Work History
9-1-1 Operator
Hualapai Tribe
Peach Springs, AZ
05.2016 - Current
- Enhanced efficiency by promptly dispatching police, fire, and EMS in response to public emergency and non-emergent calls while maintaining real-time data tracking.
- Simultaneously managed multiple tasks while demonstrating composure in high-pressure situations.
- Remained current on mandated training for emergency response protocols according to departmental policies.
Education
Certificate of Completion - Certified Advanced Emergency Medical Dispatcher
IAED
Salt Lake City, UT09-2023
Certificate of Completion - Certified Emergency Fire Dispatcher
IAED
Salt Lake City, UT09-2023
Certificate of Completion - Certified Emergency Police Dispatcher
IAED
Salt Lake City, UT09-2022
Certificate of Completion - Basic Public Safety Dispatcher Course
Western Arizona Law Enforcement Training Academy
Lake Havasu City, AZ01-2018
GED -
Quentin N. Burdick Job Corps
Bismarck, ND03-2013
Skills
- Typing Speed 38 WPM
- Stress Tolerance
- Clear Communication
- Radio Frequencies Monitoring
- Emergency Medical Dispatch (EMD)
- Emergency Police Dispatch (EPD)
- Emergency Fire Dispatch (EFD)
- Spillman CAD
- VESTA 9-1-1
- Priority Dispatch ProQA
References
References available upon request.
Timeline
9-1-1 Operator
Hualapai Tribe
05.2016 - Current
Certificate of Completion - Certified Advanced Emergency Medical Dispatcher
IAED
Certificate of Completion - Certified Emergency Fire Dispatcher
IAED
Certificate of Completion - Certified Emergency Police Dispatcher
IAED
Certificate of Completion - Basic Public Safety Dispatcher Course
Western Arizona Law Enforcement Training Academy
GED -
Quentin N. Burdick Job Corps
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