Summary
Work History
Education
Skills
Timeline
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Pebbles Ortega

Fort Worth,TX

Summary

Dynamic professional with extensive experience as a Forklift Operator at DHL Supply Chain, excelling in material handling and safety compliance. Proven track record of implementing process improvements that enhanced operational efficiency. A reliable team player skilled in problem-solving and committed to maintaining a safe and organized work environment.

Work History

Forklift Operator

DHL Supply Chain
Fort Worth, TX
2019 - 2020
  • Operated forklifts to transport materials safely throughout warehouse.
  • Conducted daily inspections of equipment to ensure safety and compliance.
  • Loaded and unloaded goods efficiently, minimizing damage during transport.
  • Assisted in inventory management through accurate tracking of stock levels.
  • Collaborated with team members to enhance workflow efficiency and productivity.
  • Maintained cleanliness and organization of work area in accordance with safety standards.
  • Implemented process improvements that reduced loading times and increased operational effectiveness.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

General Manager

Comfort Inn & Suites
2017 - 2019
  • Directed daily operations to ensure exceptional guest satisfaction and service quality.
  • Developed and implemented strategic marketing initiatives to increase hotel occupancy rates.
  • Oversaw financial management, including budgeting, forecasting, and expense control measures.
  • Managed staff recruitment, training, and performance evaluations to build a high-performing team.
  • Cultivated relationships with vendors to negotiate contracts and optimize supply chain efficiency.
  • Implemented operational procedures that improved overall efficiency and reduced costs.
  • Led cross-functional teams in executing projects that enhanced guest experiences and brand reputation.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.

Assistant General Manager

Extended Stay America
2014 - 2017
  • Collaborated with management to streamline daily operations and enhance guest experience.
  • Assisted in training staff on customer service standards and operational procedures.
  • Monitored inventory levels and coordinated supply orders to ensure availability.
  • Implemented new scheduling processes that improved workforce efficiency and coverage.
  • Analyzed guest feedback to identify areas for service enhancement and staff development.
  • Facilitated regular team meetings to drive communication and improve operational outcomes.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Education

Criminal Justice

Texas College
Tyler, TX

High School Diploma -

Northside High School
Fort Worth, TX
2008

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player
  • Warehouse operations
  • Warehouse safety
  • Material handling
  • Safety awareness
  • Teamwork and collaboration
  • General laborer
  • Order picking
  • Order picking and processing
  • Punctual and reliable
  • Problem-solving
  • Material packaging
  • OSHA compliance

Timeline

Forklift Operator

DHL Supply Chain
2019 - 2020

General Manager

Comfort Inn & Suites
2017 - 2019

Assistant General Manager

Extended Stay America
2014 - 2017

Criminal Justice

Texas College

High School Diploma -

Northside High School