Pedrino Germain
Pompano Beach,FL
Summary
Motivated and results-driven sales professional with a proven track record of surpassing sales goals and fostering business growth. I am eager to take on a challenging role where I can apply my expertise in sales, business development, and customer service to contribute to the success of an innovative organization.
Overview
7
7
years of professional experience
Work History
Apple Master Lead Consultant
Best Buy
07.2019 - 03.2024
- Placed top 5% in Sales, awarded for exceeding 1 Million dollars in personal revenue consistently.
- Explained various sales tactics to employees to help drive higher consistent sales.
- Used Apple information to help consistently sell Apple products and services.
- Collaborated with Best Buy Management to effectively supervise and train staff.
- Achieved and consistently surpassed sales targets through effective product demonstrations and upselling techniques.
- Provided in-depth product knowledge and technical support to ensure customers make informed purchasing decisions.
- Delivered exceptional customer service, resolving inquiries and issues promptly to maintain high satisfaction levels.
- Collaborated with team members to optimize store operations and achieve departmental goals.
- Participated in ongoing training and stayed updated on Apple product launches, features, and updates.
- Maintained a professional and knowledgeable presence, enhancing the Apple shopping experience at Best Buy.
Sales Consultant
Best Buy
11.2016 - 07.2019
- Engaged with customers to assess needs and provide tailored product recommendations.
- Consistently met and exceeded sales targets through effective product demonstrations and upselling techniques.
- Maintained expert knowledge of electronics and appliances to offer informed purchasing advice.
- Provided exceptional customer service, ensuring high satisfaction and repeat business.
- Collaborated with team members to achieve store sales goals and enhance overall customer experience.
- Supported inventory management and maintained store appearance to optimize customer shopping experience.
- Adhered to company policies and procedures for sales, returns, and customer interactions.
Education
Associates in Computer Science -
Broward College
Coconut Creek, FL05.2019
Skills
- Adaptable Communication Styles
- Ability to Maintain Cover Stories
- Strong Acting Abilities
- In-depth character development
- Sales team supervision
- Objection handling
- Prospecting skills
- Closing Techniques
- Consultative Sales
- Demonstrations
- Customer Service
- Upselling and Cross Selling
- Customer service experience
- Roadside Customer Service
- Customer service abilities
- Sales team assistance
- Sales Coaching
- Inventory Control
- Delegation skills
- Sales Metrics Monitoring
- Shrinkage Control
References
Available upon request.
Timeline
Apple Master Lead Consultant
Best Buy
07.2019 - 03.2024
Sales Consultant
Best Buy
11.2016 - 07.2019
Associates in Computer Science -
Broward College
Similar Profiles
Noah SherrillNoah Sherrill
Product Flow Specialist at Best BuyProduct Flow Specialist at Best Buy
Asher FoorAsher Foor
Sales Associate at Best BuySales Associate at Best Buy
SKYLAR MCINTOSHSKYLAR MCINTOSH
Shift Lead at Best BuyShift Lead at Best Buy