Pedro Acosta Alfonso
Louisville,KY
Summary
Skilled Computer Repair Technician with a proven track record at Geek Squad City, enhancing customer satisfaction through efficient repair services and software upgrades. Fluent in English and Spanish, adept at technical support and system diagnostics. Collaborates effectively with teams to solve complex issues, demonstrating exceptional problem-solving and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Computer Repair Technician
Geek Squad City
12.2023 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Researched and identified problems with computers and advised staff and clients on plans of action.
Construction Worker
Mabella Construction
01.2022 - 11.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Education
High School Diploma -
Ana Betancour
Camaguey, Cuba01-2019
Skills
- Computer assembly
- Hardware and software installation
- Technical support
- System upgrades
- Software diagnostics
- [English and Spanish] fluency
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Computer Repair Technician
Geek Squad City
12.2023 - Current
Construction Worker
Mabella Construction
01.2022 - 11.2023
High School Diploma -
Ana Betancour
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