Pedro Alonso
Dallas
Summary
To seek a position in a well-established organization that will demonstrate my proven skills as a team player, strong understanding of what is needed from me, and openness to any challenges.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/NCT/Special Procedures Technologist
Apex International Pain & Spine
Coppell, TX
09.2025 - Current
- Provided high-quality patient care in a Pain Management setting.
- Adapted to various responsibilities and dynamic work environments.
- Communicated professionally and effectively with patients and medical staff.
- Performed responsibilities as a Non-Certified X-ray Technician (NCT).
- . Worked collaboratively in a team-oriented setting while demonstrating leadership when required.
- Cross-trained in Medical Assistant and NCT duties, such as C-arm X-rays when handling procedures.
- Assisting physician with in house procedures such as back injection under general/local anesthesia.
- Medical Records Request and Billing
Medical Assistant II / NCT
Plano Orthopedic & Sports Medicine Center
Plano, TX
08.2023 - Current
- Provided high-quality patient care in an orthopedic setting.
- Communicated professionally and effectively with patients and medical staff.
- Performed responsibilities as a Non-Certified X-ray Technician (NCT).
- Adapted to various responsibilities and dynamic work environments.
- Worked collaboratively in a team-oriented setting while demonstrating leadership when required.
- Cross-trained in Medical Assistant and NCT duties.
Medical Assistant
Sport Orthopedic and Rehabilitation
Dallas, TX
11.2019 - 08.2023
- Delivered excellent patient care in the orthopedic field.
- Maintained professional communication with patients.
- Performed duties as a Non-Certified X-ray Technician (NCT).
- Managed multiple responsibilities and adapted to various circumstances.
- Functioned effectively as a team player and demonstrated leadership skills.
- Cross-trained in Medical Assistant and Front Desk responsibilities.
Shift Leader
Chick-fil-A
Dallas, TX
06.2016 - 07.2019
- Complied with all company safety procedures, policies, and regulations to promote a safe working environment.
- Mentored team members on techniques necessary to complete job tasks.
- Achieved high sales percentages with a consultative, value-focused customer service approach.
- Held team members accountable for achieving brand and performance goals.
- Managed cash stock and inventory balances accurately.
- Cross-trained and provided backup for other customer service representatives when needed.
- Trained new employees on customer service policies and service level standards.
Sales Associate
Aéropostale Inc.
Dallas, TX
11.2015 - 04.2016
- Answered incoming telephone calls with professional and knowledgeable responses.
- Guided customers in choosing items reflecting personal style and preferences.
- Evaluated and processed customer returns and assisted with alternate selections.
- Collaborated with in-store teams, including merchandising and restocking professionals, to maximize efficiency and meet goals.
Education
Bachelor of Science -
University of North Texas
Denton, TX05-2025
Associate of Science -
North Central Texas College
Corinth, TX07-2022
NCT Certificate of Completion - undefined
Prima Med
02-2020
Medical Assistant Diploma - undefined
College of Healthcare Professions
Dallas, TX10-2019
High School Diploma - undefined
Warren Travis White High School
Dallas, TX05-2018
Skills
- Successfully managed multiple responsibilities in a fast-paced and evolving healthcare environment
- Demonstrated flexibility and adaptability while handling diverse clinical and administrative responsibilities
- Thrived in dynamic work environments by efficiently prioritizing tasks and responding to changing patient and operational needs
- Adapted quickly to changing priorities and responsibilities while maintaining high standards of patient care
- Effectively balanced multiple duties in a fast-paced orthopedic practice, ensuring smooth daily operations
- Demonstrated versatility by seamlessly transitioning between clinical, imaging, and patient care responsibilities
- Excelled in a dynamic healthcare setting by adapting to new challenges and supporting team objectives
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Completed 180 clinical hours in diagnostic and portable X-rays.
- Successfully transitioned facility to use of Excel and EHR systems.
Certification
- CMA - Certified Medical Assistant
- NCT License - Non-Certified X-ray Technologist
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/NCT/Special Procedures Technologist
Apex International Pain & Spine
09.2025 - Current
Medical Assistant II / NCT
Plano Orthopedic & Sports Medicine Center
08.2023 - Current
Medical Assistant
Sport Orthopedic and Rehabilitation
11.2019 - 08.2023
Shift Leader
Chick-fil-A
06.2016 - 07.2019
Sales Associate
Aéropostale Inc.
11.2015 - 04.2016
NCT Certificate of Completion - undefined
Prima Med
Medical Assistant Diploma - undefined
College of Healthcare Professions
High School Diploma - undefined
Warren Travis White High School
Bachelor of Science -
University of North Texas
Associate of Science -
North Central Texas College