Pedro Andres Osorio Cardenas
Hialeah
Summary
Bilingual administrative and constituent services professional with experience in public facing offices, case intake, and interdepartmental coordination. Demonstrated ability to manage high volume communications, maintain confidentiality, and support office operations in structured government and service environments. Reliable, detail oriented, and currently completing a Bachelor of Arts in Political Science at Florida International University.
Overview
5
5
years of professional experience
Work History
Congressional District Office Intern
U.S. Congressional District Office FL 28
Miami, FL
07.2025 - 09.2025
- Assisted constituents in navigating federal services and resources.
- Conducted research on legislative issues impacting the community.
- Drafted correspondence and reports for constituent inquiries and outreach initiatives.
- Monitored incoming communications, ensuring timely responses to constituents' needs.
Credit Analyst
American Gift
Miami, FL
06.2023 - 06.2025
- Managed client accounts and resolved service issues with professionalism and confidentiality
- Conducted application reviews and supported account approval through basic credit analysis
- Handled high-volume communications and coordinated across teams to ensure efficient service delivery
Warehouse Associate
TCC International
Doral, FL
06.2020 - 08.2022
- Maintained inventory accuracy and supported shipping/receiving operations
- Worked in a fast-paced Logistics environment with attention to safety and reliability
- Collaborated with peers to streamline tasks and improve warehouse efficiency
Education
Bachelor of Arts - Political Science
Florida International University
Miami, FL12-2026
Associate of Arts - undefined
Miami Dade College
Miami, FL12.2024
Skills
- Bilingual (English & Spanish)
- Research & Writing
- Public Communication
- Administrative Coordination
- Digital Publishing
- Historical & Legal Analysis
- Constituent Engagement
- Microsoft Office & Outlook
- Government relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Congressional District Office Intern
U.S. Congressional District Office FL 28
07.2025 - 09.2025
Credit Analyst
American Gift
06.2023 - 06.2025
Warehouse Associate
TCC International
06.2020 - 08.2022
Associate of Arts - undefined
Miami Dade College
Bachelor of Arts - Political Science
Florida International University