Pedro Cruz
Los Angeles,United States
Summary
Self-motivated individual delivering program initiatives focused on increasing visibility and community involvement. Committed to providing support for issues related to social, academic, financial and general well-being. Excellent communication and relationship-building skills.
Overview
3
3
years of professional experience
Work History
Eligibility Worker II
Los Angeles Department of Public Social Services
Los Angeles
05.2022 - Current
- Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, e.g. CalWORKs, General Relief, CalFresh, Medi-Cal, or others.
- Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data, and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits.
- Makes home calls to interview participants to verify eligibility and clarify other pertinent information related to a participant's case file.
- Searches various income and eligibility related computer databases to ascertain whether the applicants or participants of the programs are receiving income from other sources of public assistance aids or programs, and to verify eligibility status.
Domestic Violence & Sexual Assault Advocate
East Los Angeles Women's Center
East Los Angeles
05.2022 - Current
- Volunteer by responding to Hotline and provide survivors with resources: housing, legal, advocacy, shelter, counseling, therapy, and more.
- Assisted individuals through criminal justice process, providing information and support.
- Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.
Community College Team - Legal Assistant
Central American Resource Center
Los Angeles
03.2022 - 05.2022
- Conducted thorough research and review of case information to assist attorneys.
- Participated in client interviews, observed questioning process and documented information.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Rapid Re-Housing & Veterans Case Manager
Downtown Women's Center
Los Angeles
05.2021 - 05.2022
- Guided clients in development of skills and strategies for dealing with individual problems.
- Advocated for clients to resolve medical or personal crises.
- Provided information to access financial assistance, legal aid or housing.
- Educated clients on options to assist in making informed decisions.
Education
Bachelor of Arts - Sociology
California State University - Los Angeles
Los Angeles, CA05-2021
Skills
- Costumer service
- Bilingual
- Flexible
- Active listening
- Problem-solving
- Computer literacy
Timeline
Eligibility Worker II
Los Angeles Department of Public Social Services
05.2022 - Current
Domestic Violence & Sexual Assault Advocate
East Los Angeles Women's Center
05.2022 - Current
Community College Team - Legal Assistant
Central American Resource Center
03.2022 - 05.2022
Rapid Re-Housing & Veterans Case Manager
Downtown Women's Center
05.2021 - 05.2022
Bachelor of Arts - Sociology
California State University - Los Angeles
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