Pedro Fontes
1175 Fairfax Lane, Weston,Florida
Summary
Dynamic Operations Manager at CBHS Aviation with a proven track record in team leadership and problem-solving. Enhanced student satisfaction ratings through effective issue resolution and operational efficiency. Skilled in flight operations and committed to safety, I foster talent development and drive performance excellence across departments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
CBHS Aviation
Weston, FL
08.2022 - 06.2025
- Resolved over 90% of student issues within 24 hours, contributing to a 4.8/5 average club satisfaction rating.
- Managed daily operations across three departments, improving event preparation and task completion speed by 30%.
- Led a 10-member team through weekly meetings, flight simulator sessions, and project check-ins, helping to improve member participation by 40%.
Education
BBA - International Business
Florida International University
Miami, FL06-2029
High School Diploma -
Cypress Bay High School
Weston, FL06.2025
Dual Enrollment Student - Aviation/Airway Management Operation
Embry Riddle Aeronautical University
Weston, FL05-2025
Dual Enrollment Student - Aeronautical Science/Unmanned Aircraft Systems
Embry Riddle Aeronautical University
Weston, FL06-2024
Skills
- Team leadership
- Problem-solving
- Operations management
- Safety Awareness
- Technical Curiosity & Learning Ability
- Responsibility & Dependability
- Attention to Detail
- Adobe creative suite (Lightroom)
- Flight operations
Certification
- Florida Driver's License
- Florida Boating License
Languages
Portuguese - Native, Spanish - Fluent, English - Bilingual
Awards
EAA Young Eagles Certificate, READ 180 Certification of Improved Knowledge
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Operations Manager
CBHS Aviation
08.2022 - 06.2025
BBA - International Business
Florida International University
High School Diploma -
Cypress Bay High School
Dual Enrollment Student - Aviation/Airway Management Operation
Embry Riddle Aeronautical University
Dual Enrollment Student - Aeronautical Science/Unmanned Aircraft Systems
Embry Riddle Aeronautical University
Similar Profiles
Grayson GoodwinGrayson Goodwin
Volunteer at Ducks Unlimited CBHS ChapterVolunteer at Ducks Unlimited CBHS Chapter
Thomas BarcaThomas Barca
Member Service Consultant at CbhsMember Service Consultant at Cbhs
Melissa DrakeMelissa Drake
Operations Manager-Marketplace/Medicare Customer Service at Maximus Federal-Sub Contract CBHSOperations Manager-Marketplace/Medicare Customer Service at Maximus Federal-Sub Contract CBHS
Alexander van der BoonAlexander van der Boon
Junior Account Executive at Colonial Metals GroupJunior Account Executive at Colonial Metals Group
Sophia AristizabalSophia Aristizabal
Administrative Assistant at Marcum LLP/ CBIZAdministrative Assistant at Marcum LLP/ CBIZ