Pedro Garcia-Garcia

Went to over40 doors over 10 miles daily to educate and sign up potential voters.

• Discussed customer feedback with management to optimize customer experience.
• Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
• Collaborated with marketing team to develop promotional materials for canvassing activities.
• Conducted regular surveys and canvassing activities to identify potential customers for products and services.
• Responded to customer questions and objections to address concerns and build rapport.
• Met and exceeded daily and weekly sales targets to contribute to overall business success.

• Insurance audit specialist for property and casualty, workers compensation
• Followed up to assess and report corrective action completion or progress.
• Analyzed trends in financial data to investigate fluctuations.
• Performed auditing work in accordance with rigorous auditing standards and principles.
• Handled planning and budgeting for audit engagements.
• Met with clients to identify and assess business controls, risks, and workflow inefficiencies.
• Performed strategic planning, execution and finalization of audits.
• Identified audit risks, prepared budgets, and coordinated with management and audit team in preparing related reports.

• AT&T sales
• Provided good sales numbers and great customer service
• Engaged, educated, and befriended customers to deliver amazing shopping experience.
• Maintained knowledge of current promotions and product features.
• Increased sales by effectively communicating product benefits.
• Established and maintained positive relationships with customers.

• Manage a team for Bank of America customer service
• Moved up in the company ladder from entry level associate to supervision then on the job training coaching and training for other entry level associates
• Led employee relations through effective communication, coaching, training, and development.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Defined clear targets and objectives and communicated to other team members.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Launched quality assurance practices for each phase of development
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.