Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Pedro Gutierrez

Cotati,CA

Summary

Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Employee

Redwood Cafe
07.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.

Intern

Latino Service Providers
03.2025 - 03.2026
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • This is a latino based internship, where the youth can help people in need by leading and providing them resources.

Intern

Sonoma County Library
07.2025 - 08.2025
  • Worked well in a team setting, providing support and guidance.
  • Maintained a clean and sanitized work environment, adhering to strict food safety guidelines.
  • Led the teen volunteers at the library to organize the setup for lunch at the library, made sure that everyone had something to do and if anybody had any questions that they are free to ask me.

Janitor

Jani Crew Of Marin
04.2023 - 10.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Summer Camp Volunteer

Rancho Cotate Robotics Team
07.2024 - 07.2024
  • Ensured safety and well-being of campers through diligent supervision during all activities.
  • Collaborated with fellow volunteers to create a positive, inclusive environment for all campers.
  • This is a continuous things that i do every year!

Education

High School Diploma -

Rancho Cotate Highshool
Rohnert Park, CA
07-2026

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • First aid training
  • Food safety knowledge
  • Order taking
  • Greeting guests
  • Food running
  • Critical thinking
  • Cash register operations

Certification

  • CPR Certified
  • ServSafe Certified

Languages

English
Spanish

Interests

  • Electronics and Circuit Building
  • Cooking
  • Baking
  • Learning new cooking techniques and expanding my culinary skills
  • Swimming
  • Volunteer Work
  • Robotics

Timeline

Intern

Sonoma County Library
07.2025 - 08.2025

Intern

Latino Service Providers
03.2025 - 03.2026

Front of House Employee

Redwood Cafe
07.2024 - Current

Summer Camp Volunteer

Rancho Cotate Robotics Team
07.2024 - 07.2024

Janitor

Jani Crew Of Marin
04.2023 - 10.2024

High School Diploma -

Rancho Cotate Highshool

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