Pedro Hernandez

Tamarac,FL

Summary

Financial Aid Advisor with a proven track record at Keiser University, adept in managing eligibility guidelines and offering comprehensive financial aid counseling. Excelled in creating tailored aid packages and enhancing veteran benefits utilization. Skilled in Microsoft Office and effective complaint resolution, demonstrating both clerical expertise and empathetic communication.

Overview

years of professional experience

Work History

Financial Aid Advisor

Keiser University

11.2008 - 11.2024

Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Counseled military veterans, active duty members, military spouses and surviving children and spouses on utilizing VA and active duty education benefits.
Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
Provided financial aid counseling to enrolled and prospective students and parents.

Motor Transport Operator

United States Marine Corps

09.2000 - 09.2004

Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
Maintained proficiency in tactical planning options and convoy defense techniques.
Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
Operated with safety and skill to avoid accidents and delays.

Education

Bachelor of Arts - Accounting

Keiser University, Fort Lauderdale

06-2018

Dean's List

Skills

Eligibility guidelines and limitations
Verification processes
Manage complaints
Payment plans
Clerical skills

Microsoft Office products
Enrollment Manager / VAOnce
Anthology
CampusNexus
SchoolDocs

Languages

Spanish

Native or Bilingual

Timeline

Financial Aid Advisor - Keiser University

11.2008 - 11.2024

Motor Transport Operator - United States Marine Corps