Pedro Herrera

Provided guidance and direction to 2nd shift staff in order to maximize efficiency.

• Supervised daily warehouse operations for efficient product handling and storage.
• Managed team schedules to align staffing levels with peak operational demands.
• Monitored employee performance, attendance, and productivity to ensure daily goals were met.
• Trained new employees on operational procedures and safety protocols.
• Conducted safety inspections to promote a secure work environment for staff.
• Oversaw inbound and outbound operations for John Soules Chicken products, ensuring timely processing.

• Directed terminal operations to optimize workflow efficiency and enhance service delivery standards.
• Coordinated logistics management to streamline freight processes and ensure timely shipments.
• Dealt with Freight Forwarders to make ensure there were no holds like customs holds or bond hold or storage dues on any import loads at the rails and ports.
• Coordinated with freight forwarders to prevent customs holds, bond holds, or storage dues on import loads at rails and ports.
• Managed daily operations of a busy terminal.
• Supervised a team of up to 20 personnel, providing guidance, training and feedback.
• Mentored staff on safety protocols and operational best practices to maintain a hazard-free environment.
• Developed training programs that improved employee performance and operational knowledge across the terminal.
• Facilitated communication between departments to enhance collaboration and improve overall service levels.
• Analyzed operational metrics to identify areas for process improvement driving enhanced productivity outcome.
• Collaborated closely with carriers regarding shipment delays or discrepancies.
• Monitored budgeting activities to ensure compliance with financial objectives.
• Collaborated with carriers to address shipment delays and resolve discrepancies.
• Executed payroll management for office personnel and drivers to maintain accurate compensation.

• Communicated with drivers to ensure timely pickups and deliveries.
• Checked paperwork prior to dispatching crew members to maintain accuracy.
• Effectively resolved complaints by working closely with customers.
• Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.
• Resolved scheduling conflicts and logistical issues promptly.

• Coordinated transportation schedules for efficient delivery across multiple routes.
• Communicated with drivers to provide real-time updates and address concerns.
• Monitored vehicle locations using GPS tracking systems to ensure timely arrivals.
• Resolved customer inquiries related to shipment status and delivery timelines.
• Ensured compliance with safety regulations during transportation operations.
• Resolved scheduling conflicts and logistical issues promptly.
• Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
• Maintained accurate records of shipments and driver performance.
• Collaborated with clients to confirm service requirements and expectations.
• Monitored vehicle locations using GPS tracking systems.

• Coordinated daily transportation schedules for multiple routes and vehicles.
• Documented services performed, operations information, and dispatch details in system.
• Recorded and maintained files or records of customer requests, work or services performed.
• Received or prepared work orders.
• Dispatched drivers to meet daily delivery needs for company customers.

• Coordinated daily transportation schedules for multiple routes and vehicles.
• Communicated with drivers to ensure timely pickups and deliveries.
• Monitored vehicle locations using GPS tracking systems.
• Maintained accurate records of shipments and driver performance.
• Collaborated with clients to confirm service requirements and expectations.

• Coordinated daily transportation schedules for multiple routes and vehicles.
• Communicated with drivers to ensure timely pickups and deliveries.
• Resolved scheduling conflicts and logistical issues promptly.
• Effectively resolved complaints by working closely with customers.
• Scheduled preventive maintenance for fleet vehicles in order to minimize downtime.