Rafael Mendez
Red Lion,PA
Summary
A Supervisor or related leadership position where ability, organizational skills, team building talents, and decisiveness to develop and implement operational plans profitably.
Overview
1
1
Certification
28
28
years of professional experience
Work History
2nd Shift Supervisor
Pretium Packaging
Manchester, PA
10.2023 - Current
- Oversaw Pretium Packaging warehouse workflows across production lines, putaway process, material handling duties and inventory management.
- Supervised associates, assigned tasks, and coached frontline team members to enhance team effectiveness and performance.
- Lead start of shift meeting to review prior shift, notes, machine, status, and daily output, goals with incoming and outgoing supervisors.
- Enforced safety, OSHA, and compliance standards throughout daily operations
- Assigned operators and material handlers, monitored attendance, and performed safety compliance checks to ensure adherence to machine guarding and lockout/tagout standards.
- Conducted regular checks on machinery to maintain operational standards., injection molding processes, blow molding machines, or extrusion lines to ensure operating conditions stay within set temperature, pressure, and cycle time tolerances.
- Tracked daily functions and entered reporting data into POW portal and Oracle to ensure accurate operational records and facilitate decision-making.
- Worked with IT Helpdesk support to set up scanners, computers, laptops and printers.
- Trained and certified new forklift and clamp truck operators.
SENIOR OPERATIONS SUPERVISOR
GXO Logistics
Lancaster, PA
03.2013 - 03.2023
- Detail-oriented manager/supervisor with over 20+ years experience in managing and improving the effectiveness of daily operations in multiple warehouses.
- Coordinated multiple project launches to facilitate operational success. and worked to solve manufacturing challenges.
- Trained, coached and mentored team members to foster a highly productive operation.
- Provided technical support to resolve issues for clients efficiently., troubleshooting, and problem-solving.
- Coordinated staff schedules and assigned duties to optimize workflow and resource allocation.
- Resolved customer service issues and complaints in a timely and professional manner.
- Upheld the highest standards for safety compliance in the workplace.
- Documented daily operations activities in the database.
LOGISTICS PLANNER
Port Logistics Group
Clifton, NJ
01.2009 - 03.2013
- Selected, scheduled, and monitored 40 employees to ensure optimal staffing for operational needs
- Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders
- Planned operations daily/weekly to meet customers' demands
- Interacted daily with Managers of Operations, staff, and customers
- Oversaw inventory management and conducted periodic cycle counts to ensure accuracy of outgoing orders
- Followed safety regulations and made sure crew members did the same
- Followed safety regulations and made sure crew members did same
- Maintained organization and cleanliness of departments
- Provided excellent customer service.
WAREHOUSE RECEIVER
Jefco
Secaucus, NJ
01.2004 - 12.2008
- Operated a forklift, manual and electric pallet jacks proficiently and safely
- Ensured all merchandise was processed in timely manner and by procedures
- Ensured all merchandise was processed in a timely manner and by procedures
- Record, monitor and report inventory levels to warehouse supervisor
- Verified shipments and placed clearly identified stock in the appropriate storage locations
- Managed shipping logistics for high-value items, ensuring safe and timely deliveries. of high-value items with zero instances of damaged goods
- Verified shipments and organized stock in designated storage locations
US
Value Added Services, Distribution Solutions Inc
Secaucus, NJ
01.1999 - 12.2003
- Directed daily warehousing activities and supervised 20 employees to ensure smooth operations
- Established operational procedures for verifying incoming and outgoing shipments, handling materials, and maintaining current warehouse inventory
- Conferred with department heads to coordinate warehouse rework functions effectively
- Trained existing staff and new team members in basic warehouse operations and surpassed task per man hour goals.
Education
Bronxworks
The Bronx, NYSkills
- Warehouse Management
- Logistics Coordination
- OSHA Compliance
- Inventory Control
- Data Analysis
- Problem Solving
- Time and Priority Management
- Leadership
- Coaching and Mentoring
- Team Collaboration
- Conflict Resolution
- Interpersonal Skills
Personal Information
Title: Senior Operations Supervisor
Certification
- Power industrial truck Trainer
- Hazmat Certification
Timeline
2nd Shift Supervisor
Pretium Packaging
10.2023 - Current
SENIOR OPERATIONS SUPERVISOR
GXO Logistics
03.2013 - 03.2023
LOGISTICS PLANNER
Port Logistics Group
01.2009 - 03.2013
WAREHOUSE RECEIVER
Jefco
01.2004 - 12.2008
US
Value Added Services, Distribution Solutions Inc
01.1999 - 12.2003
Bronxworks