Pedro Herrera Villafranca
Hialeah
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner / Physical Therapist
Vida Medica Reha Ciro
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Participated in ongoing professional development opportunities to continuously enhance skills as a Physical Therapist.
Education
M.D. - Therapist
NMT Center
900 14th Avenue North, St. Petersburg, FL10.2016
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Strategic Planning
- Staff hiring
- Labor Relations
- Teamwork and Collaboration
- Decision-Making
- Effective leader
Certification
- Certified Modalities for Therapeutic Intervention, THE PARXIS INSTITUTE, October 2016,
- Certified Geriatric Massage, THE PARXIS INSTITUTE, October 2016
- Certified Sport Massage, THE PARXIS INSTITUTE, October 2016 ( 90 hours)
- Certified Rehabilitation, THE PARXIS INSTITUTE, October 2016
- Certified Spa Therapies, THE PARXIS INSTITUTE, October 2016
- Certified Neuro Muscular Therapist, INTERNATIONAL ACADEMY OF NEUROMUSCULAR THERAPIES, September 2016
- Certified Deep Tissue, THE PARXIS INSTITUTE, October 2016
- Certified Holistic Manual Lymph Drainage, THE MANUAL LYMPH DRAINAGE INSTITUTE INTERNATIONAL, August 2016
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Owner / Physical Therapist
Vida Medica Reha Ciro
03.2021 - Current
M.D. - Therapist
NMT Center
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