Pedro H. Pacheco
El Centro,CA
Summary
Dedicated professional with over 15 years in community health and case management. Expertise in developing innovative outreach strategies and coordinating programs that enhance client access to healthcare services. Strong commitment to high-quality service delivery through collaboration with diverse teams and community partners.
Overview
21
21
years of professional experience
Work History
Case Manager
Innercare
Brawley, CA
01.2022 - Current
- Guide clients through insurance enrollment and benefits application processes, ensuring timely access to healthcare services and financial assistance programs.
- Provide HIV and STI counseling, testing, outreach, and education for the Sexual Health Program
- Accurately complete the risk assessment form and additional written materials
- Collect and collate oral and finger-prick blood samples for HIV testing
- Maintain accurate logs regarding clients' tests, confirmatory test results, and missing results
- Data entry and preparation of internal and external reports
- Developed outreach marketing strategies to engage high-risk populations and increase program participation
- Coordinate and develop a database to track the distribution of prevention barriers.
- Work with community agencies and organizations to establish a referral network.
Communication Public Affairs/ Volunteer Services Coordinator
Pioneers Memorial Healthcare District
Brawley, CA
01.2016 - 03.2020
- Coordinate Press Conferences
- Coordinated community outreach events to enhance public awareness and engagement.
- Cultivated relationships with transportation service providers to ensure effective support for target market needs.
- Develop communication tools to support the transportation program and actively report trends and outcomes.
- Identified patients with transportation-related barriers to care in coordination with referring physicians and staff.
- Performed comprehensive intake and screening assessments with patients in person and by phone to evaluate needs and coordinated appropriate transportation services.
- Created and maintained a database of available transportation services, their associated eligibility criteria, program costs, and any special programs/subsidies that might offset affordability.
Child Care Counselor/Head Supervisor
Varsity Team Inc.
El Centro, CA
11.2014 - 12.2015
- Provided comprehensive care and support to youth living in foster care
- Instill independent living skills to foster youth
- Instill social skills to foster youth
- Cooked, cleaned, coached, and offered positive reinforcement to foster youth.
- Supported team operations by completing assigned tasks.
Aggression Replacement Training Facilitator
Valley Psychological Center
El Centro, CA
10.2014 - 12.2015
- Delivered Anger Replacement skills to assist youth in managing difficult situations.
- Led youth groups to foster positive interactions and facilitate personal growth.
- Managed case plans for at-risk youth on probation, reviewing treatment goals and objectives to guide future progress.
Administrative Assistant / CQI Coordinator
Clínicas de Salud del Pueblo, Inc.
Brawley, CA
02.2014 - 12.2014
- Led implementation of clinical quality improvement and clinical risk management initiatives under guidance of CMO and CQI Committee.
- Supported clinic sites in developing and executing teams and tools to enhance patient outcomes.
- Analyzed individual site and network aggregated results of existing clinical outcome measures, collaborating closely with Innercare senior staff and informatics personnel to develop additional performance measures.
- Collaborated with staff to align clinical setup and workflow development with QI program requirements and objectives.
Community Health Worker
Clínicas de Salud del Pueblo, Inc.
Brawley, CA
12.2012 - 02.2014
- Conducted outreach to connect individuals with Innercare services and community resources, enhancing access to support.
- Collaborated with partner to plan and execute workshops, managing logistics, preparing materials, collecting data, and evaluating outcomes.
- Provided health education to community members on preventive care practices.
- Coordinated outreach programs to increase access to health services for underserved populations.
- Assisted clients with navigating healthcare systems and accessing resources effectively.
Security Guard
Desert Security Services
El Centro, CA
02.2010 - 11.2012
- Promoted to Sergeant 2/2011
- Supervised security personnel at Imperial Irrigation District, ensuring effective coverage and response
- Monitored CCTV footage to detect and respond to security breaches, maintaining facility safety
- Monitor Gate in Guard Shack
- Perimeter check of all areas assigned
- Log in the communication equipment
- Dispatched communications between security personnel, facilitating timely responses to incidents
Teen Health Educator
Clínicas de Salud del Pueblo Inc.
Brawley, CA
10.2007 - 10.2008
- Delivered outreach and informational presentations to schools and community settings, enhancing awareness of health education.
- Cultivated and maintained relationships with local government, community organizations, and schools to facilitate outreach and presentations.
- Supported planning and implementation of program activities to ensure effective delivery of health education initiatives.
- Assisted with quarterly and annual data entry and report writing.
Teen Access Worker
Clinicas de Salud del Pueblo, Inc.
Brawley, CA
06.2005 - 09.2007
- Conducted outreach and informational presentations at schools and various community settings where teens assembled.
- Facilitated growth in program participation by actively promoting engagement initiatives.
- Administered surveys to gather feedback from teens during outreach and educational events, informing program development.
- Coordinated planning and execution of program activities to enhance service delivery.
- Attended all youth and health-oriented community meetings and trainings.
- Assisted with quarterly and annual data entry and report writing.
Education
Bachelor of Science - Criminal Justice Administration, Human Services
University of Phoenix
Imperial, CA01-2014
High School Diploma -
Southwest High School
El Centro, CA01-1999
References
Available upon request
Timeline
Case Manager
Innercare
01.2022 - Current
Communication Public Affairs/ Volunteer Services Coordinator
Pioneers Memorial Healthcare District
01.2016 - 03.2020
Child Care Counselor/Head Supervisor
Varsity Team Inc.
11.2014 - 12.2015
Aggression Replacement Training Facilitator
Valley Psychological Center
10.2014 - 12.2015
Administrative Assistant / CQI Coordinator
Clínicas de Salud del Pueblo, Inc.
02.2014 - 12.2014
Community Health Worker
Clínicas de Salud del Pueblo, Inc.
12.2012 - 02.2014
Security Guard
Desert Security Services
02.2010 - 11.2012
Teen Health Educator
Clínicas de Salud del Pueblo Inc.
10.2007 - 10.2008
Teen Access Worker
Clinicas de Salud del Pueblo, Inc.
06.2005 - 09.2007
Bachelor of Science - Criminal Justice Administration, Human Services
University of Phoenix
High School Diploma -
Southwest High School