Pedro Lara
Lubbock,TX
Summary
Highly driven Leader successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Loves Travel Stop
09.2025 - Current
- Oversaw daily restaurant operations, focusing on scheduling, budgeting, and inventory control to ensure efficient service.
- Trained and developed 25+ team members, enhancing skills and readiness for Subway and BWW GO remodel.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Led team meetings to communicate goals and foster a positive work environment.
- Coordinated cross-functional teams to achieve business objectives.
- Conducted interviews to assess candidate skills, fit, and alignment with company culture.
Service Advisor
Loves Truck Care
05.2024 - Current
- Conducted thorough vehicle inspections to identify maintenance or repairs, recommending services that enhanced customer satisfaction.
- Promoted tailored services based on customer needs, contributing to revenue growth while maintaining trust.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Coordinated with technicians and management, ensuring effective communication throughout service process for improved customer experience.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
Director of Training
Chick-fil-A
07.2022 - 04.2024
- Advised management on best practices for enhancing employee engagement through learning activities.
- Developed assessment surveys, feedback and monitoring systems to drive analysis for training program reporting.
- Coordinated administration and logistics for face-to-face and online training courses to ensure effective delivery.
- Facilitated onboarding for new employees by conducting orientation and job-specific training to streamline integration.
- Mentored team members to succeed and advance within department and company.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Manager
Rosa’s Café & Tortilla Factory
10.2021 - 07.2022
- Developed brand presence and standards to strengthen company identity
- Conducted training sessions for team members to improve skills and align with brand standards across business operations
- Developed schedules, tracked inventory, and managed P&L using spreadsheets and word processing software
Assistant General Manager
Whataburger
02.2020 - 10.2021
- Developed people through interviewing, onboarding, and training processes
- Motivated and engaged employees to build high-performing teams and enhance employee retention
- Delivered daily shift schedules for efficient operations at Whataburger
Education
Some College (No Degree) - Human Resource Management
Texas Tech University
Lubbock, TXSkills
- Negotiations and Networking
- Leadership and Initiative
- Interdepartmental Communication
- Staff Management
- Operations Management
- Verbal and Written Communication
Languages
Spanish
Certification
Servsafe Manager
References
References available upon request.
Timeline
Restaurant Manager
Loves Travel Stop
09.2025 - Current
Service Advisor
Loves Truck Care
05.2024 - Current
Director of Training
Chick-fil-A
07.2022 - 04.2024
Manager
Rosa’s Café & Tortilla Factory
10.2021 - 07.2022
Assistant General Manager
Whataburger
02.2020 - 10.2021
Some College (No Degree) - Human Resource Management
Texas Tech University