Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Pedro L. Partida-Lopez

Watsonville,USA

Summary

Senior Field Service Engineer Lead at Sierra Thermal Systems specializing in equipment maintenance and root cause analysis. Demonstrated success in improving safety management protocols and providing impactful customer training. Skilled in troubleshooting and executing corrective actions to maximize product performance and enhance client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Field Service Engineer Lead

Sierra Thermal Systems
Watsonville, CA
01.2021 - Current
  • Provide leadership in on-site safety and quality systems.
  • Provide timely, detailed, and accurate reports on service work performed, product performance, and follow-up.
  • Attended training programs organized by company to upgrade skillset related to job duties.
  • Proven ability to work efficiently without direct supervision.
  • Supervising and managing hourly workers who are on site.
  • Trained customers on proper use of new products or services provided by company.
  • Identified root cause of system failures and implemented corrective action plans.
  • Configured communication networks between PLCs and other automation devices via Ethernet and IP or other protocols.

Field Service Technician Lv2

Schmid Thermal Systems Inc.
Watsonville, CA
10.2016 - 01.2021
  • Performed calibration procedures utilizing specialized devices and techniques to optimize and maintain equipment.
  • Traveled to numerous field locations to evaluate equipment's state and performance.
  • Collaborated with multiple teams from different departments on tasks to complete projects within expected timeframes.
  • Conducted operation and function tests following troubleshooting and repair activities on damaged systems to ensure the success of corrective actions.
  • Regularly interacted with customers while providing professional and courteous customer service as a company representative.
  • Performed troubleshooting on electronic circuits and systems.
  • Prepared detailed reports documenting service activities performed on each job site.
  • Responded promptly to emergency service requests from clients.

Electrician

Schmid Thermal Systems Inc.
Watsonville, CA
01.2016 - 10.2016
  • Traced and diagnosed malfunctions with hand tools and test equipment, such as multi-meters.
  • Worked extensively on three-phase, 277/480-volt power distribution systems.
  • Installed conduit, various AWG wire (connecting to circuit breakers, PLCs, and transformers), and motor controls.
  • Interpreted schematics, blueprints, and diagrams to complete projects on time.
  • Tested the entire electrical assembly for performance levels and safety concerns.
  • Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.

Inventory Clerk

Earthbound Farm
San Juan Bautista, CA
09.2015 - 12.2015
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Designed an organizational system for products in the warehouse, streamlining package-storing procedures to decrease downtime.
  • Received and examined numerous cost amount items weighing no more than 50 pounds, reporting defects, and keeping detailed records for financial purposes.
  • Handled the storage of articles in bins, on the floor, on shelves, and in assigned areas according to product categories.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Receiving Clerk

Schmid Thermal Systems Inc.
Watsonville, CA
08.2014 - 12.2014
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Unpacked and examined incoming shipments to confirm consistency with records, and routed materials to the appropriate department.
  • Utilization of SAP and various Microsoft systems to update data, such as charges, discrepancies, and storage.

Education

Some College - No Degree

Cabrillo College
Aptos, CA

Skills

  • Equipment maintenance
  • Troubleshooting techniques
  • Root cause analysis
  • Safety management
  • Customer training
  • Calibration procedures
  • Field service management
  • Software diagnostics
  • On-site training

References

  • Rudy, Urbano, (831) 737-0924
  • Carlos, Chigolla, (831) 840-5555
  • Juan, Hernandez, (831) 227-4419

Certification

  • OSHA Arc flash
  • OSHA Fall protection
  • OSHA LOTO Compliance
  • Forklift operator
  • MEWP Operator
  • Studio 5000 Logix Designer

Timeline

Senior Field Service Engineer Lead

Sierra Thermal Systems
01.2021 - Current

Field Service Technician Lv2

Schmid Thermal Systems Inc.
10.2016 - 01.2021

Electrician

Schmid Thermal Systems Inc.
01.2016 - 10.2016

Inventory Clerk

Earthbound Farm
09.2015 - 12.2015

Receiving Clerk

Schmid Thermal Systems Inc.
08.2014 - 12.2014

Some College - No Degree

Cabrillo College

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