Pedro Navarrete
Rhome
Summary
Dynamic Fraud Analyst with a proven track record at Bank of America, excelling in data analysis and fraud prevention. Achieved significant reductions in fraud losses through strategic planning and effective communication. Recognized for exceptional attention to detail and fostering team collaboration to enhance performance and compliance in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Fraud Analyst
Bank of America
10.2023 - Current
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
- Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Facilitated information sharing among team members through regular meetings and discussions, fostering a collaborative work environment focused on continuous improvement.
Manager
Rosas Cafe
05.2017 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Education
High School Diploma -
Northwest High School
Justin, TX05.2019
Skills
- Data analysis
- Risk assessment
- Fraud prevention
- Regulatory compliance
- Strategic planning
- Performance monitoring
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Anti-fraud systems
Timeline
Fraud Analyst
Bank of America
10.2023 - Current
Manager
Rosas Cafe
05.2017 - 10.2023
High School Diploma -
Northwest High School
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