Dynamic Diesel Technician with extensive experience at Travel Centers of America, excelling in preventive maintenance and vehicle repairs. Proven ability to troubleshoot complex systems and deliver exceptional customer service. Skilled in ABS servicing and committed to workplace safety, contributing to workshop efficiency and profitability through targeted repairs and upsell opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Diesel Technician
Travel Center of America
801 S. Council Rd. Oklahoma City, OK 73128
04.2021 - Current
Troubleshot systems, traced problems and diagnosed root causes.
Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
Inspected semi-trucks and trailers for repair and maintenance needs.
Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
Performed vehicle lubrication and DOT safety inspections.
Assessed equipment for damage, wear, battery life, and fluid levels.
Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
Diesel Technician
Travel Center of America
4265 East Guasti Rd, Ontario CA 91761
03.2020 - 09.2020
Assisted in diagnosing mechanical issues using diagnostic tools and equipment.
Participated in routine maintenance checks on diesel engines to ensure optimal performance.
Learned safety protocols and adhered to industry standards during repair procedures.
Supported senior technicians in disassembling and reassembling engine components for repairs.
Maintained cleanliness and organization of work areas to promote efficiency and safety.
Observed and learned from experienced technicians to gain hands-on experience with various systems.
Documented repair processes and findings to enhance knowledge retention and future reference.
Engaged in ongoing training sessions to develop skills related to diesel technology advancements.