Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Pedrosa

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

2
2
years of professional experience

Work History

Barber Apprentice

Martha's Fade
07.2023 - 07.2024
  • Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
  • Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
  • Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
  • Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
  • Practiced razor-sharp attention to detail when performing intricate beard trims, ensuring clean lines and symmetrical shapes.

Team Leader

Chick-fil-A
03.2022 - 04.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Collected, arranged, and input information into database system.

Education

High School Diploma -

Swansea High School
Swansea, SC
07-2023

Skills

  • Razor Shaving
  • Sanitation Practices
  • Outstanding customer service
  • Clipper Techniques
  • Client consultation
  • Customer Focus
  • Coaching and Mentoring
  • Performance Improvement
  • Quality Control
  • Problem-Solving
  • Analytical Thinking
  • Conflict Resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barber Apprentice

Martha's Fade
07.2023 - 07.2024

Team Leader

Chick-fil-A
03.2022 - 04.2024

High School Diploma -

Swansea High School

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Pedro Pedrosa