Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Pedro Raez

Summary

Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate, with strong organizational skills. Currently seeking a team oriented and skills building position that can help me excell while meeting company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Associate

Robeks Fresh Juices & Smoothies
08.2022 - 01.2024
  • Boost customer satisfaction by efficiently preparing and serving high-quality juice blends.
  • Delegated the keeping a clean and organized workspace, ensuring compliance with health codes and regulations.
  • Suggested, created and developed new recipes for fresh juices, smoothies, and other beverages which created an evident increase of customer demand by 30% making the drink a company staple.
  • Gave client orientation on the benefits of juicing; leading to increased loyalty and repeat business.
  • Assisted with inventory management and controls, decreasing waste ensure product freshness.
  • Collaborated with team members to streamline tasks for efficient service delivery during peak hours.
  • Utilized excellent communication skills to address customer inquiries and concerns with professionalism.
  • Promoted a positive work environment by actively participating in team-building activities and open communication.
  • Established a strong rapport with regular customers, fostering trust through friendly service and product knowledge expertise.
  • Contributed ideas during staff meetings for ways to improve operational efficiency or enhance the customer experience.
  • Demonstrated adaptability by quickly learning new software tools used for order processing and inventory management.

Barista

Barnes & Noble
06.2023 - 08.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.

Education

High School Diploma -

Felix Varela Senior High School
Miami, FL
05.2024

Skills

  • Work Order Interpretation
  • Exceptional Customer Service
  • Cross-Functional Teamwork
  • Customer-Oriented
  • Physical Labor
  • Customer-Focused
  • Marketing
  • Sales Expertise
  • Cleaning and Sanitation

Certification

-Upon graduating in May 2024 I'll have a High School Diploma and an ESB Certification (Entrepreneurship and Small Business Certification).

Affiliations

  • Thrifting
  • Reading
  • Interested and motivated by fashion and clothing
  • Student

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Barnes & Noble
06.2023 - 08.2023

Associate

Robeks Fresh Juices & Smoothies
08.2022 - 01.2024

High School Diploma -

Felix Varela Senior High School

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Pedro Raez