Pedro Ramos
Information Technology
San Diego,CA
Summary
Expert Data Manager with proven analytical and management skills. Over 4 years of experience resolving data handling and hardware problems. Commitment to team collaboration brings significant results and solves complex problems.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Data Manager
Arthur J. Gallagher
San Diego, CA
06.2022 - Current
- Led migration of several applications and databases to the environment of a fortune 500 company.
- Implemented Tableau and Reporting framework for business intelligence projects.
- Administered, supported and monitored databases to proactively resolve database issues and maintain servers.
- Implemented process to warehouse and secure PHI/PII data
Web Master
Arthur J. Gallagher
San Diego, CA
06.2019 - 05.2022
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Engaged with clients to plan and optimize site issues and queries.
- Implemented changes and integrated requested elements to streamline business operations.
Systems Support Specialist
McGregor & Associates
San Diego, CA
02.2018 - 06.2019
- Performed technical support and troubleshooting services to optimize system performance.
- Worked with support manager to maintain QA, engineering, marketing and operations goals.
- Provided faculty and staff with security software and network configuration support.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Education
Bachelor of Science - Computational Science
California State University - Monterey Bay
Seaside, CA 09.2020 - 06.2023
Skills
Data Management
Timeline
Data Manager
Arthur J. Gallagher
06.2022 - Current
Bachelor of Science - Computational Science
California State University - Monterey Bay
09.2020 - 06.2023
Web Master
Arthur J. Gallagher
06.2019 - 05.2022
Systems Support Specialist
McGregor & Associates
02.2018 - 06.2019