Pedro Reyes
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Treasurer
Metro Tech
Phoenix, AZ
09.2015 - 05.2016
- For Mechanical Drafting
- Responsible for fund that the class would get
- Made sure that there was enough funds for the class equipment
- Assisted the other students with their 3-D drawing work
- Took charge of the class when the President and VP were out
Phoenix College
Phoenix, AZ
09.2016 - 01.2017
- Admissions Work/Study
- Enrolled students via email following the student’s course outline
- Assisted students to fill out FAFSA applications
- Helped students learn about loans, get loans and checked in students to see
- Admissions or Financial Aid
- Completed small tasks that helped the staff with different jobs
- Made school ID’s for the students
Customer service
Walgreens
Phoenix, AZ
07.2003 - 01.2018
- Made passport pictures
- Worked the cash register
- Photo albums
- Completed small tasks that helped the staff with different jobs
- Cleaned and organized the store
Content Moderator
Cognizant
Phoenix, AZ
03.2018 - 02.2020
- Displayed a strong bias to doing what’s right for our community in supporting leading social media objectives
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Recognized trends and patterns to escalate issues outside the company policy
- Identified inefficiencies in workflows and suggest solutions
Lube Tech
Rodeo Kia
Avondale, AZ
01.2021 - 06.2021
- Tire and vehicle inspections, balancing, rotating and changing of tires
- Record keeping of vehicles worked on
- Washing and drying customer vehicles
- Battery replacement and checks
- Assisting the other techs in projects
Level 1 Technician
Rush Enterprises
Tolleson, AZ
09.2021 - 11.2022
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Performed preventative maintenance on diesel engines and equipment.
- Maintained accurate records of all services performed on diesel engines.
- Diagnosed mechanical problems and made necessary repairs.
- Inspected vehicles for safety issues and roadworthiness.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Checked all fluid levels regularly; topped off when necessary.
- Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
- Disassembled defective units to diagnose malfunctions and repair them accordingly.
- Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
Content Moderator
Tik Tok USDS
Scottsdale, AZ
11.2023 - Current
- Reviewed content for compliance with internal policies and procedures.
- Monitored user-generated content for violations of community standards.
- Provided guidance and support to new moderators and teammates in order to ensure high quality standards are met.
- Analyzed data related to user engagement and behavior patterns across multiple platforms.
- Keep my metrics performances in check such as response time, job counts, and accuracy to maintain effectiveness of moderating activities.
- Applied Cultural knowledge of trends, slang, and world events when making decisions about content moderation.
Education
Associate of Occupational Studies Degree - Automotive & Diesel Technology II
Universal Technical Institute (UTI)
06.2021
High School Diploma -
Metro Tech Highschool
Phoenix, AZ05-2016
Some College (No Degree) - Computational Science
Maricopa Community Colleges - Phoenix College
Phoenix, AZSome College (No Degree) - Computer and Information Sciences
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Relaying Complex Information
- Team Collaboration
- Attention to Detail
- Problem-Solving
- Quality Assurance
- Strong Work Ethic
- Troubleshooting skills
- Work Planning and Prioritization
Timeline
Content Moderator
Tik Tok USDS
11.2023 - Current
Level 1 Technician
Rush Enterprises
09.2021 - 11.2022
Lube Tech
Rodeo Kia
01.2021 - 06.2021
Content Moderator
Cognizant
03.2018 - 02.2020
Phoenix College
09.2016 - 01.2017
Treasurer
Metro Tech
09.2015 - 05.2016
Customer service
Walgreens
07.2003 - 01.2018
Associate of Occupational Studies Degree - Automotive & Diesel Technology II
Universal Technical Institute (UTI)
High School Diploma -
Metro Tech Highschool
Some College (No Degree) - Computational Science
Maricopa Community Colleges - Phoenix College
Some College (No Degree) - Computer and Information Sciences
Maricopa Community Colleges - Glendale Community College
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