Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro Rodriguez Murillo

Aurora,CO

Summary

J.A.P. Wheels and Tires is a locally owned tire and vehicle maintenance shop. I have worked for this local shop for a couple of years now, but I now have a kid and need to get another job that is better, not just for me, but for my family. However, working at this shop has been very helpful for me because I was able to build customer service-based skills, management skills, problem-solving skills, communication skills, team-building skills, and the ability to work under pressure, both with a team and by myself. But I am ready for a new environment, and if there is something I do not know, I am willing to learn and follow protocol to execute whatever task is given to me.

Overview

5
5
years of professional experience

Work History

Manager

J.A.P. Wheels And Tires
Aurora, CO
03.2020 - 01.2025
  • Analyzed business performance data and forecasted business results for upper management.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Implemented quality control measures to uphold company standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with regulatory requirements and industry standards.
  • Handled credit cards and cash to accurately process payments at point of sale.
  • Trained new employees on safe operating procedures for all machines used in the facility.
  • Addressed customer needs, responding to specific requests.

Education

High School Diploma -

Vista PEAK Preparatory
24500 E 6th Ave, Aurora, CO 80018
05-2021

Small Business Managment - Business

Pickens Technical College
Aurora, CO
05-2021

Skills

  • Marketing
  • Business development
  • Disciplinary techniques
  • Complex Problem-solving
  • Staff development
  • Staff training and development
  • Customer service
  • Heavy lifting
  • Machine use
  • Long shifts
  • Can work under pressure, and/or in the cold or hot temperatures

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager

J.A.P. Wheels And Tires
03.2020 - 01.2025

High School Diploma -

Vista PEAK Preparatory

Small Business Managment - Business

Pickens Technical College
Pedro Rodriguez Murillo