Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Azul Lopez

Rio Grande City

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Fast Customs Tires and Wheels. Bilingual in English and Spanish, skilled in time management and effective planning, ensuring smooth operations and fostering positive team collaboration.

Professional with experience in customer service and administrative support, prepared for a role in front-line hospitality. Strong focus on teamwork, adaptable to changing needs, and driven to achieve results, known for excellent communication, problem-solving abilities, and positive attitude.

Overview

4
4
years of professional experience

Work History

Front Desk Clerk

Fast Customs Tires and Wheels
09.2021 - Current
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.

Crew Member

McDonald's
06.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.


Education

Bachelor of Social Work - Social Work

The University of Texas Rio Grande Valley
Edinburg, TX
12-2025

Skills

  • Time management
  • Customer service
  • Hospitality services
  • Administrative skills
  • Listening skills
  • Microsoft office
  • Word processing
  • Effective planning
  • Fluent in English and Spanish
  • Documentation
  • Teamwork and collaboration
  • Phone and email etiquette
  • Detail-oriented

Accomplishments

  • Achieved the most efficient front clerk at Fast Customs Tires and Wheels for 3 consecutive years.
  • Most productive crew member at McDonald's in July 2021.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Clerk

Fast Customs Tires and Wheels
09.2021 - Current

Crew Member

McDonald's
06.2021 - 08.2021

Bachelor of Social Work - Social Work

The University of Texas Rio Grande Valley

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