Pedro Roger

• Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
• Executed technology implementation projects, minimizing downtimes and business disruptions.
• Backed up company data on regular basis, successfully recovering critical information after malware attacks.
• Imaged and prepared new computers for integration into company networks and systems.
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Pulling cable networking cat6 , cat6e. And clean. Copper , Fiber, set patch panels very varied design. Setup the ups or battery backup. ...
• Maintained office PCs, networks and mobile devices
• Set up PCs, projectors and microphones for use in video conferencing rooms
• Established, repaired and optimized networks by installing wiring, cabling and devices
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web
• Imaged and prepared new computers for integration into company networks and systems
• Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff
• Set up and maintained user accounts and client access

• Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
• Home Automation, video lite,
• Secured Residential
• House safety and anti buggery
• Smart device , thermostats ,smoke detector,doorbell,carbons monoxide.
• Outside cameras, indoor cameras. and smart sensors .
• Assessed operating conditions and adjusted settings to maximize performance and equipment longevity

• Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
• Installing HDTV- Videos ,
• Phone modem / Jack activations
• Troubleshooting , ethernet wifi
• Rj11, Rj45 networking pairing , hotspot

Troubleshooting system analyzing , cable tv installation  hotspots internet modem speed , upgrades / downgrades or trouble called equipments or signals failen . Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. and phone systems , jacks phone or repaired .

• Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.

• Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
• Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
• Troubleshot and diagnosed systems using speed, ping and related tests.
• HSD internet modem with speedtest . HD video and hotspot with phones modem or systems  dialing  with diagnostic . troubel called and servey

• Troubleshot and diagnosed systems using speed, ping and related tests.
• Completed logs and job reports for all service calls at the end of the shift.
• Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
• Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.
• Phone and hd video and hd dvr cable and internet wireless
• Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components
• Assessed operating conditions and adjusted settings to maximize performance and equipment longevity

• Troubleshot and diagnosed systems using speed, ping and related tests.
• Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
• Cable tv installation , Phone with jack and internet with wireless including my clean survey.
• Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components
• Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
• Utilized safety practices with no complaints or accidents