Pedro Sanabria

• serve passengers in the airport terminal. My functions include billing and boarding of passengers, as well as reporting connections between flights.

• Check-in and baggage drop-off: Passengers can complete their check-in and baggage drop-off at Copa Airlines counters, or through self-service kiosks available at various airports.
• Assistance for passengers with special needs: Personalized assistance is provided for passengers with reduced mobility, unaccompanied minors, and others who may require additional support.
• Management of upgrades and last-minute changes: Staff is trained to offer class upgrades and handle operational changes quickly and efficiently.

Boarding and Disembarkation