Detail-oriented Quality Assurance/ Data Analyst Consultant with dedication to quality and accuracy. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
13
13
years of professional experience
Work History
Project Manager, Data Analytics
Burke Handyman/ Plumbing Services.
05.2022 - Current
Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Created and automated data visualizations to present insights and tell compelling stories.
Leveraged text, charts and graphs to communicate findings in understandable format.
Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
Monitored and tracked project progress to support timely completion.
Negotiated and managed project budgets to meet goals.
Data Analyst Consultant
Cavazos Communications
09.2021 - Current
Serves as support consultant to project team in carrying out large-scale, repeatable processes in several roles; Including but not limited to data collection and dissemination, damage reconciliation, FEMA/TDEM RFI response formulation, documentation review, data entry, PW development, project cost reconciliation, site inspections, and other technical assistance as required under direct supervision.
Identified and documented detailed business rules and use cases based on requirements analysis.
Produced monthly reports with advanced Excel spreadsheet functions.
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs.
Participated in requirements meetings and data mapping sessions to understand business needs.
Created queries, ran reports, and performed analyses to track process improvements.
Used statistical methods to analyze data and generate useful business reports and models.
Lead Ultrasound Technologist
Texas Mobile Imaging
06.2015 - 09.2021
Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
Managed team of medical support personnel.
Perform and complete high-quality ultrasound examinations including abdominal, carotid, thyroid.
Supervised/Managed clinical team of 6, in delivering care services that promoted optimal resident health.
Processed, labeled and organized diagnostic images to match with patient records.
Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Positioned and readjusted patients to obtain optimal scan information.
Collected images and recordings of internal body areas, including blood movement, organ positioning, bodily masses and fluid accumulations.
Used skills to help clinicians and surgeons complete routine and invasive procedures.
Upheld legal standards, HIPPA requirements and facility guidelines by obtaining written consent and securing patient information.
Submitted written reports, verbal summaries, photographs and recordings to physicians to support accurate medical decision making.
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
Recruited, hired, trained and coached on average of 6-10 new employees per year.
Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
Private Client Service Specialist
JPMorgan Chase & Co
01.2011 - 06.2014
Provide high-quality service to Private Banking clients.
Maintain client confidentiality at all times.
Manage daily execution of client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures.
Monitor client cash balances, where necessary liaising with clients to cover positions.
Providing information, soliciting responses, and recording elections for Corporate Actions on client accounts.
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, investors, product specialists, operations areas, and other staff in a timely and professional manner.
Research potential (or actual) fraud situations, errors, and losses to ensure prompt and accurate resolution.
Identify cross-sell opportunities, and escalate to bankers and product partners in order to close or provide advice to clients.
Open and close accounts, and ensure necessary documentation is complete.
Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment.
Participate in special projects as assigned by Team Manager.
Coordinate and follow through on client requests for products and services.
Conducted case management activities and services with a multidisciplinary team.
Education
Associate of Applied Science - Diagnostic Medical Sonography
The College of Health Care Professions
Houston, TX
07.2014
High School Diploma -
Crosby High School
Crosby, TX
05.2006
Skills
Policy reinforcement
Quality control tests
Audit reporting
Data management
Systems Analysis
Staff training and development
Leadership
Management
Detail oriented
Self-driven
Timeline
Project Manager, Data Analytics
Burke Handyman/ Plumbing Services.
05.2022 - Current
Data Analyst Consultant
Cavazos Communications
09.2021 - Current
Lead Ultrasound Technologist
Texas Mobile Imaging
06.2015 - 09.2021
Private Client Service Specialist
JPMorgan Chase & Co
01.2011 - 06.2014
Associate of Applied Science - Diagnostic Medical Sonography