Summary
Overview
Work History
Education
Skills
Timeline
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Pedro Villagran

Stockton

Summary

Versatile and results-oriented, I excel in technical support and maintenance, with a proven track record at Tesla. Skilled in preventive maintenance and mechanical troubleshooting, I enhance operational efficiencies and customer satisfaction. My ability to troubleshoot complex issues, combined with a collaborative spirit, significantly contributes to team and organizational success.

Overview

6
6
years of professional experience

Work History

Maintenance Technician

Tesla
01.2024 - 09.2024
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Material Handler

Tesla
02.2020 - 12.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Barista

Starbucks
07.2022 - 11.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Technical Support

Apple
07.2018 - 04.2019
  • Streamlined troubleshooting processes by providing expert technical support for installed systems.
  • Provided expert-level technical support, resolving complex issues quickly and effectively.
  • Handled technical support inquiries in both English and Spanish.
  • Improved customer satisfaction by providing timely and efficient technical support to clients.
  • Documented standard operating procedures for consistent technical support delivery across the organization.

Education

High School Diploma -

Jane Frederick High School
Stockton, CA
05.2015

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Technical support oversight
  • Technical support knowledge
  • Technical support coordination
  • Shipment coordination
  • Invoicing and shipping documentation
  • Shipment tracking

Timeline

Maintenance Technician

Tesla
01.2024 - 09.2024

Barista

Starbucks
07.2022 - 11.2023

Material Handler

Tesla
02.2020 - 12.2023

Technical Support

Apple
07.2018 - 04.2019

High School Diploma -

Jane Frederick High School

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Pedro Villagran