Peggy A. Iliff

Safety-oriented customer service professional with experience in aviation safety, FAA rules and regulations, proficient in multiple computer software, emergency medicine and medical trainer to new nurses and technicians. An advisor to Flight Attendants concerning Air Safety, Health and Security. On the Event Review Committee for the Air Safety Action Program at Spirit Airlines.

• Implemented security procedures and the confirmation of safety measures together with cabin and crew members, performed security sweeps sporadically throughout the flight.
• Coordinated food and beverage services during flight.
• Performed excellent first class service during short and long haul flights.
• Assisted with unaccompanied minors.
• Provided excellent customer service before, during, and after all flights.
• Trained all new nurses for several clinics in and around the Dallas/Ft. Worth area in dermatology and laser surgeries using several different learning tools.
• Created a training manual for new dermatology nurses.
• Cadet commander for Civil Air Patrol for over five years doing search and rescue missions for missing/downed aircraft.
• Fifteen plus years in emergency medical response and mass casualty protocol and management.
• A member of the Emergency Response Team at ExpressJet Airline as well as a member of the Air Safety, Health, and Security Team at Spirit Airlines.
• Assisted in the creating and implementation of the Air Safety Action Program for the Flight Attendants at Spirit Airlines as well as currently sitting on the Event Review Committee for the program.
• Each year I volunteer for Houston’s Charity Foundation, A Better Night’s Sleep.

• Civil Air Patrol, Aviation Safety and aerodynamic studies. Search and rescue of missing aircraft and people, emergency medicine and triage.
• Emergency Response Team, Express Jet Airlines and Atlantic Southeast Airlines. On call 24/7 to assist in any emergency involving our team members, aircraft and passengers.
• Aviation Safety, Health and Security Representative, Currently on call 24/7 to assist Flight Attendants involved in any incident involving any of the above situations. I also travel to different bases to instruct Flight Attendants how to stay safe. I have been doing this for 4 years now.
• Aviation Safety Action Plan, Assisted in the creation and implementation of this Federal Aviation Program into the Spirit Airlines Flight Attendant agenda.
• Event Review Committee, Currently on the Review Committee for the Aviation Safety Action Plan at Spirit Airlines. We review violations and occurrences along with the Federal Aviation Administration to determine what caused the instance and what could help prevent it in the future. We then turn over our findings and plan of action to the company to be implemented.
• Houston’s Charity Foundation: A Better Night’s Sleep, For the past 3 years I have volunteered at this charity to provide beds and bedding to underprivileged children in the Houston area so that they can rest well for school.

Safety-oriented customer service professional with experience in aviation safety, FAA rules and regulations, proficient in multiple computer software, emergency medicine and medical trainer to new nurses and technicians. An advisor to Flight Attendants concerning Air Safety, Health and Security. On the Event Review Committee for the Air Safety Action Program at Spirit Airlines.