Summary
Overview
Work History
Education
Skills
Ethnicity
Pronouns
Languages
Timeline
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Peggy André Cassard

Norwich

Summary

My name is Peggy Cassard. As a natural creative, born in Norwich Connecticut, I developed a strong interested in the fashion industry. Taking pride in expressing self through way of dress has always been a part of me for as long as I can remember.


I am a professional sales expert with proven ability to drive revenue growth through strategic planning and exceptional customer engagement. Strong focus on team collaboration and adaptability to meet changing needs. Skilled in relationship building, persuasive communication, and closing deals. Valued for reliability, integrity, and results-oriented approach.

Overview

7
7
years of professional experience

Work History

Sales Athlete

Nike
05.2024 - Current
  • Assisting consumers when necessary by making a connection and providing direction to merchandise.
  • Being nominated employee of the month for going above and beyond when meeting objectives.
  • Handling transactions in cash and credit, aiding in refunds and exchanges.

Assistant manager

Guess Factory
10.2019 - 01.2024
  • Ensure 100% customer satisfaction to the best of one's ability
  • Establishing professional relationships with frequent buyers in order to compose personal merchandise preference and sales
  • Ensuring compliance with company policy
  • Filing reports and documentation progress
  • Handling transactions in cash and credit, aiding in refunds and exchanges
  • Deep understanding of store operations such as inventory control, visual management, and evaluating performance and sale data

Substitute teacher/Teacher aid

TVCCA ( Little Learners and Head Start )
04.2022 - 01.2023
  • Providing total care for children ranging in the ages of three to five
  • Assist with daily living activities such as personal hygiene and feeding
  • Engage with children on an individual basis in a pleasant manner
  • Document services provided
  • Observing what verbal and non-verbal messages are being sent by the children and responding appropriately

Sales associate

Forever 21
01.2018 - 01.2020
  • Maintained attractive merchandise and accurate displays of products
  • Restocked and organized merchandise shipment
  • Helped customers with questions in regards to store policy, helped locate items, complete transactions and join loyalty programs
  • Assisted all customer support in two languages: English & Haitian Creole
  • Handling transactions in cash and credit, aiding in refunds and exchanges

Education

NFA - culinary, art, photography, metal, jewelry, clay

Norwich Free Academy
Norwich, CT
07.2018

Skills

  • Management
  • Organizer
  • Rail management
  • Listener
  • Helpful
  • Understanding
  • Creative
  • Fashion tips and styling
  • Team leader
  • Customer service
  • Visuals
  • Translator
  • Visual merchandising
  • Cash handling
  • Sales reporting
  • Team leadership
  • Time management
  • Product knowledge
  • Social selling
  • Closing techniques
  • Active listening
  • Performance evaluation
  • Sales strategy
  • Bilingual communication
  • Customer relationship building
  • Relationship building
  • Customer relations
  • Customer success management
  • Relationship management
  • Customer retention

Ethnicity

Caribbean American

First Generation Haitian American 

Half Dominican  

Pronouns

  • She
  • Her

Languages

English
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Sales Athlete

Nike
05.2024 - Current

Substitute teacher/Teacher aid

TVCCA ( Little Learners and Head Start )
04.2022 - 01.2023

Assistant manager

Guess Factory
10.2019 - 01.2024

Sales associate

Forever 21
01.2018 - 01.2020

NFA - culinary, art, photography, metal, jewelry, clay

Norwich Free Academy

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Peggy André Cassard