Peggy Au
Jefferson
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Order Processor- Summer Employee (Extended)
Nasco Education
05.2024 - 10.2024
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Processed customer orders in line with established policies and procedures.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Communicated with customers to address order inquiries, changes and cancellations.
- Learned new processes including but not limited to Pricing Requests and Web Registrations.
Order Processor- Returning Summer Employee
Nasco Education
05.2023 - 08.2023
Order Processor- Returning Summer Employee
Nasco Education
05.2022 - 08.2022
Order Processor- Returning Summer Employee
Nasco Education
06.2021 - 08.2021
Order Processor- Returning Summer Employee
Nasco Education
06.2020 - 08.2020
Order Processor- Summer Employee
Nasco Education
06.2019 - 08.2019
Education
Associates Degree of Business - Business Management
Madison Area Technical College
Madison12-2023
High School Diploma -
Jefferson High School
Jefferson, WI05-2021
Skills
- Data entry skills
- Deadline Management
- Typing Speed of 75WPM
- Order Processing
- MS Office
- Problem-Solving
Timeline
Order Processor- Summer Employee (Extended)
Nasco Education
05.2024 - 10.2024
Order Processor- Returning Summer Employee
Nasco Education
05.2023 - 08.2023
Order Processor- Returning Summer Employee
Nasco Education
05.2022 - 08.2022
Order Processor- Returning Summer Employee
Nasco Education
06.2021 - 08.2021
Order Processor- Returning Summer Employee
Nasco Education
06.2020 - 08.2020
Order Processor- Summer Employee
Nasco Education
06.2019 - 08.2019
Associates Degree of Business - Business Management
Madison Area Technical College
High School Diploma -
Jefferson High School
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