
Closed and approved cases for groups in EDS system.
Updated closing codes for master record and printed update closing sheet, change Ruling date if needed. Pulled cases for dishonored payments, and cases for review. Stamped and mailed determination letters.
Fill admin requests by finding case information on DVD'S. Email the information to requesting agents.
Research IRS master files to locate DVDs.
Pull or file cases as needed.
Maintain files in the main file room so that cases are in the correct Date order so that they are easy to locate.
Assigned cases in TEDS to agents. Communicate with agents to let them know their cases are assigned.