Peggy Dunnigan
Grand Forks,United States
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Manager
Edgewood Healthcare
Grand Forks, ND
10.2023 - Current
- Managed the scheduling of personnel assignments based on patient acuity levels.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Reviewed patient charts for accuracy and completeness of documentation.
- Investigated incidents or complaints from patients or their families.
- Provided guidance to staff on patient care, clinical practice, and professional development.
- Developed and implemented nursing policies and procedures.
- Collaborated with other departments to ensure quality patient outcomes.
- Facilitated communication between physicians, nurses, support services personnel.
- Participated in strategic planning initiatives designed to improve overall operations.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Director of Nursing
Maple View Memory Care
Grand Forks, ND
09.2010 - 08.2023
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Monitored development, implementation and updates of individualized care plans.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Communicated with patients with compassion while keeping medical information private.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained records management system to process personnel information and produce reports.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Education
Bachelor of Science - Nursing
University of Mary
Bismarck, ND05-1984
Skills
- Multitasking and Organization
- Quality Improvement
- Staff Supervision
- Strong Clinical Judgment
- Department management
- Medical Records Management
- Case Review
Certification
- I was credentialed as a Certified Diabetes Educator from 2003 to 2013.
Timeline
Nurse Manager
Edgewood Healthcare
10.2023 - Current
Director of Nursing
Maple View Memory Care
09.2010 - 08.2023
Bachelor of Science - Nursing
University of Mary
- I was credentialed as a Certified Diabetes Educator from 2003 to 2013.
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