Peggy Finley
Orangeburg,SC
Summary
Dynamic Clinical Nurse Director with a proven track record at MUSC Orangeburg, excelling in clinical leadership and quality improvement. Spearheaded initiatives that enhanced patient safety and satisfaction, while fostering a culture of accountability. Adept at mentoring staff and streamlining operations, ensuring compliance with ethical standards and optimal resource allocation.
Overview
33
33
years of professional experience
Work History
Clinical Nurse Director
MUSC Orangeburg
Orangeburg, SC
03.2023 - 10.2025
- Led nursing staff in delivering high-quality patient care and ensuring compliance with clinical standards.
- Developed and implemented evidence-based protocols that enhanced patient safety and improved health outcomes.
- Mentored nursing staff, fostering professional development and enhancing team performance through feedback and training sessions.
- Streamlined operational workflows to optimize resource allocation and improve efficiency across department functions.
- Collaborated with multidisciplinary teams to address complex patient needs and coordinate comprehensive care plans.
- Evaluated healthcare delivery processes, identifying areas for improvement to elevate service quality and patient satisfaction.
- Managed budgetary oversight, aligning departmental expenditures with organizational financial goals while maintaining care standards.
- Established performance standards for nursing staff, fostering a culture of accountability and excellence in patient care delivery.
- Steered departmental accreditation efforts that led to successful evaluations from external regulatory bodies.
- Streamlined workflow processes to optimize nursing staff efficiency and productivity levels.
- Improved patient satisfaction scores by promoting a patient-centered care approach among the nursing staff.
- Managed budget allocation effectively, ensuring adequate staffing levels and availability of necessary resources for optimal patient care delivery.
- Implemented cost-saving measures without compromising the quality of patient care delivered by the nursing team.
- Spearheaded quality improvement initiatives targeting key performance indicators within the clinical setting.
- Promoted a culture of safety, resulting in reduced hospital-acquired infections and overall improved patient outcomes.
- Reduced medication errors through introduction of a comprehensive medication management system.
- Promoted teamwork and collaboration among nurses, fostering an environment conducive to high-quality care provision.
- Evaluated nursing performance regularly to identify areas requiring improvement or professional development.
- Mentored new nurse leaders in their transition into management roles, providing guidance on best practices in leadership and administration.
- Coordinated orientation programs for newly hired nurses, ensuring smooth integration into the existing team dynamics.
- Created open lines of communication between nurses, physicians, and other members of the healthcare team to streamline decision-making processes.
- Reviewed charts weekly to complete quality control checks.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Oversaw training, staffing and education of all nurses and ancillary staff.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Directed day-to-day nursing and operational functions for 40-bed Med/ Surg unit , ensuring exceptional delivery of care when developing well-rounded nursing teams.
Clinical Nurse Director
The Regional Medical Center of Orangeburg & Calhoun Counties
Orangeburg, SC
06.1992 - 03.2023
- Facilitated communication between administration and nursing staff, promoting transparency in policy changes and departmental objectives.
- Introduced innovative solutions for addressing common challenges faced by the nursing department, improving workflow efficiency.
- Developed strong relationships with community organizations to improve access to healthcare resources for patients and families.
- Championed continuous education programs for nursing staff, enhancing their clinical knowledge and skillset.
- Reviewed charts weekly to complete quality control checks.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Evaluated nursing performance regularly to identify areas requiring improvement or professional development.
- Promoted teamwork and collaboration among nurses, fostering an environment conducive to high-quality care provision.
- Reduced medication errors through introduction of a comprehensive medication management system.
- Promoted a culture of safety, resulting in reduced hospital-acquired infections and overall improved patient outcomes.
- Managed budget allocation effectively, ensuring adequate staffing levels and availability of necessary resources for optimal patient care delivery.
- Improved patient satisfaction scores by promoting a patient-centered care approach among the nursing staff.
- Streamlined workflow processes to optimize nursing staff efficiency and productivity levels.
- Steered departmental accreditation efforts that led to successful evaluations from external regulatory bodies.
- Managed budgetary oversight, aligning departmental expenditures with organizational financial goals while maintaining care standards.
- Collaborated with multidisciplinary teams to address complex patient needs and coordinate comprehensive care plans.
- Led nursing staff in delivering high-quality patient care and ensuring compliance with clinical standards.
Office Manager
Sterling E.N.T.
Orangeburg, SC
07.1992 - 05.1998
- Oversaw daily office operations, ensuring efficiency and adherence to policies.
- Managed scheduling and coordination of the team and patients
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Education
ADN - Nursing
Orangeburg-Calhoun Technical College
Orangeburg, SC06-1992
Skills
- Clinical leadership
- Ethics and compliance
- Quality improvement
- Nursing expertise
Timeline
Clinical Nurse Director
MUSC Orangeburg
03.2023 - 10.2025
Office Manager
Sterling E.N.T.
07.1992 - 05.1998
Clinical Nurse Director
The Regional Medical Center of Orangeburg & Calhoun Counties
06.1992 - 03.2023
ADN - Nursing
Orangeburg-Calhoun Technical College