Peggy Giattina
Trussville
Summary
Title Underwriter and VP of Title Services at Reli Settlement Solutions, LLC, with a proven track record in risk evaluation and building strong client partnerships. Expert in underwriting standards and quality control, I have enhanced customer satisfaction through effective communication and mentorship, driving team performance and ensuring excellence in service delivery.
Overview
38
38
years of professional experience
Work History
Underwriter/VP of Title Services
Reli Settlement Solutions, LLC
10.1998 - Current
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Increased customer satisfaction through timely communication.
- Made approval and denial recommendations by determining accurate risk levels.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Manager of a joint venture title company in conjunction with the parent company for 10 years, maintaining excellent customer service, preparation of title commitment and policies along with processing payments.
Agency Secretary and Underwriter
Jefferson Title Corporation
05.1996 - 10.2017
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Moved over to an underwriting position to conduct title searches and preparation of commitments and policies.
Underwriter
Cambridge Title Agency
02.1987 - 05.1997
- Responsible for entering customer orders, typing commitments, policies and coordinating the abstractor/researchers.
- Providing customer service.
Education
Bachelor of Behavioral And Social Science - Criminal Justice/Psychology
University of Alabama At Birmingham
Birmingham, AL01-1991
Skills
- Underwriting standards
- Data analysis
- Thorough review of documentation
- Risk evaluation
- Quality control expertise
- Building strong client partnerships
- Detail-oriented analysis
- Self motivated
- Commitment to professional standards
Timeline
Underwriter/VP of Title Services
Reli Settlement Solutions, LLC
10.1998 - Current
Agency Secretary and Underwriter
Jefferson Title Corporation
05.1996 - 10.2017
Underwriter
Cambridge Title Agency
02.1987 - 05.1997
Bachelor of Behavioral And Social Science - Criminal Justice/Psychology
University of Alabama At Birmingham
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