Raquelle Abeyta
Union General Insurance Services, Inc.
Pittsburg,CA
26
years of professional experience
Detail-oriented underwriter recognized for strong analytical skills and commitment to client service. Successfully managed multiple accounts while ensuring compliance and optimizing coverage, ready to leverage expertise to advance organizational goals.
Work History
Personal Lines Underwriter /Assistant Underwriter
25 Years 10 Months- Evaluated personal lines insurance applications to assess risk and determine coverage eligibility.
- Collaborated with agents to clarify underwriting guidelines and improve the policy issuance process.
- Analyzed market trends to align product offerings with customer needs and enhance competitiveness.
- Collaborated with the claims department to ensure accurate evaluation of risks and appropriate pricing for policies.
- Managed workload and prioritized tasks to consistently meet deadlines for policy issuance.
- Developed strong relationships with agents and brokers to facilitate smooth communication and quick resolution of issues.
- Improved client satisfaction by promptly addressing inquiries and providing accurate information on insurance policies.
- Maintained up-to-date knowledge of industry trends and regulatory changes, ensuring compliance in all underwriting activities.
- Provided exceptional service to clients through timely responses to inquiries, clear explanations of complex insurance concepts, and prompt resolution of issues that arose during the policy term.
- Negotiated favorable terms with reinsurance companies, securing adequate coverage at competitive rates for the firm's portfolio of risks.
- Responded to customer inquiries through telephone, email, and web chats to provide assistance.
- Identified opportunities for cross-selling additional products or services based on customers' individual needs.
- Applied knowledge of standard criteria to approve or reject applications.
- Conducted comprehensive risk assessments, effectively minimizing potential losses for the company.
- Reduced company exposure to potentially costly claims disputes by diligently reviewing coverage limits and exclusions during the underwriting process.
- Supported agents with subject matter expertise in risk evaluations.
- Effectively managed multiple accounts simultaneously, ensuring prompt attention to each client's specific requirements.
- Developed and maintained strong relationships with customers, agents, and other insurance companies.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Evaluated risk factors and underwriting guidelines to determine policy eligibility.
- Collaborated with agents to gather necessary documentation for accurate risk assessment.
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
- Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
- Maintained compliance with industry regulations and company guidelines during all underwriting activities.
- Collaborated with agents to develop customized insurance packages, meeting specific client needs.
Education
High School Diploma
Skills
Underwriting standards
Coverage determination
Risk assessment techniques
Loss control
Hazard analysis
Policy analysis
Automation
Timeline
Personal Lines Underwriter /Assistant Underwriter
Union General Insurance Services, Inc.
12.2000 - CurrentRead More
El Camino High School
High School Diploma
Read More