Peggy Hanna
Austin,Texas
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing a strong rapport with individuals from diverse backgrounds. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Social Worker
JOL Hospice
10.2021 - 11.2023
- Participated in interdisciplinary team meetings to coordinate care for patients.
- Prepared all required treatment records and reports.
- Managed caseload to satisfy multiple patients with diverse needs.
- Developed partnerships with community organizations to expand services and referrals.
- Conducted in-home visits to provide supportive services.
- Provided patient and family education on available resources and self-care strategies.
- Completed psychosocial evaluations and needs assessments.
- Supported clients and families with empathy and compassion during difficult times.
Staff Counselor
Therapy Austin
12.2020 - 09.2021
- Conducted evaluations to help patients develop measurable treatment goals.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Supported individuals dealing with mental health and emotional issues.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Financial Services Associate
Academic Programs International
01.2015 - 03.2019
- Reported directly to the Chief Financial Officer.
- Provided Superior Customer Service to students, parents vendors, and staff.
- Processed incoming payments from customers and submitted payments to vendors.
Real Estate Agent
Coldwell Banker; Yarmouth Management
02.2004 - 06.2010
- Guided home buyers and sellers through sales and purchases or properties.
- Located and secured leases for rentals on Capitol Hill.
Licensed Clinical Social Worker
Affiliated Sante Group
09.1997 - 02.2001
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided individual and group therapy services to clients with chronic mental illnesses and addiction issues.
Licensed Graduate Social Worker
Catholic Charities Foster Care Services
09.1996 - 09.1997
- Provided case management services to foster care children, their biological parents, and foster parents.
- Collaborated with court law enforcement and community providers.
- Testified under oath as a child advocate to provide the judge with information for custody decisions.
- Advocated for community services to support clients and their families.
Social Work Intern
Ronald McDonald HouseCharities
09.1995 - 05.1996
- Coordinated support for clients and family members.
- Assisted families in understanding medical care recommendations and available options by explaining the services available to them.
Legal Assistant
Vial, Hamilton, Koch & Knox; Galton & Helm
09.1989 - 09.1993
- Reviewed, summarized, and prepared discovery documents for attorneys.
- Assisted attorneys with preparing for trial and mediation.
Social Worker/Early Childhood Specialist
Tarrant County MHMR
06.1988 - 09.1989
Education
Master of Science - Social Work
Temple University
Philadelphia, PA05.1996
Bachelor of Science - Social Work
TCU
Fort Worth05.1988
Skills
- Client Documentation
- Crisis Intervention
- Safety Planning
- Client Needs Assessment
- Risk Assessment
- Client Confidentiality
- Assessing Needs
- Interdisciplinary Coordination
- Abuse and Neglect Investigation
- Community Resource Referral
- Case Management
Certification
- Licensed Master Social Worker Austin, TX 2020-2025
- Licensed Clinical Social Worker Washington, DC 1999-2009
- Licensed Graduate Social Worker Washington, DC 1996-1999
Timeline
Social Worker
JOL Hospice
10.2021 - 11.2023
Staff Counselor
Therapy Austin
12.2020 - 09.2021
Financial Services Associate
Academic Programs International
01.2015 - 03.2019
Real Estate Agent
Coldwell Banker; Yarmouth Management
02.2004 - 06.2010
Licensed Clinical Social Worker
Affiliated Sante Group
09.1997 - 02.2001
Licensed Graduate Social Worker
Catholic Charities Foster Care Services
09.1996 - 09.1997
Social Work Intern
Ronald McDonald HouseCharities
09.1995 - 05.1996
Legal Assistant
Vial, Hamilton, Koch & Knox; Galton & Helm
09.1989 - 09.1993
Social Worker/Early Childhood Specialist
Tarrant County MHMR
06.1988 - 09.1989
Master of Science - Social Work
Temple University
Bachelor of Science - Social Work
TCU
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