Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PEGGY JAHANI

Roseville,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

43
43
years of professional experience
1
1
Certification

Work History

TELEHEALTH Nurse Manager & Triage/Advice Nurse

UCDavis, KP/TPMG, Lifemasters, Healthnet
02.1996 - 07.2024
  • Triaged patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Maintained accurate patient records.
  • Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Participated in quality improvement activities related to telehealth nursing practice.
  • Provided emotional support to patients during difficult times, promoting trust.
  • Acted as a liaison between patients and their PCP, facilitating seamless communication and coordination of care.
  • Utilized critical thinking skills when assessing patient needs, swiftly identifying potential concerns.

ACUTE CARE FACILITIES LPN/LVN & RN CHARGE NURSE

Mercy General, Sutter Memorial, Sutter General ETC
06.1981 - 10.1993
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Both paper and EMR charting.
  • Provided emotional support to patients and families during difficult time.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Assisted with admissions, transfers, and discharges.
  • Administered controlled narcotics, and gave medications all routes, inserted catheters & NG tubes.

Education

Bachelor of Science - Nursing Leadership And Management

CSUS
Sacramento, CA
05-2009

Diploma - Nursing Practice

Southeastern Community College
Keokuk, IA
06-1981

Skills

  • Medication and IV administration
  • Teamwork
  • Critical thinking
  • Strong clinical judgment
  • Direct patient care
  • Patient rapport building

Certification

  • Licensed RN #451066 from 1990-2027
  • Public Health Nurse #77440 from 2010-2027
  • BLS-AED 2025

Languages

Farsi
Native or Bilingual

Timeline

TELEHEALTH Nurse Manager & Triage/Advice Nurse

UCDavis, KP/TPMG, Lifemasters, Healthnet
02.1996 - 07.2024

ACUTE CARE FACILITIES LPN/LVN & RN CHARGE NURSE

Mercy General, Sutter Memorial, Sutter General ETC
06.1981 - 10.1993

Bachelor of Science - Nursing Leadership And Management

CSUS

Diploma - Nursing Practice

Southeastern Community College