Peggy McNally
Bynum
Summary
Dynamic Retail Store Manager with a proven track record at Hobby Lobby, excelling in customer service and retail operations. Skilled in problem-solving and multi-tasking, I enhanced store performance through effective inventory management and employee coaching, ensuring a superior shopping experience and consistently meeting sales goals.
Overview
24
24
years of professional experience
Work History
Retail Store Manager
Hobby Lobby
07.2020 - 10.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Cashier and Stocker
Walmart
12.2017 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manufacturing Associate
Classic Picture Company
10.1999 - 06.2017
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
Education
11th Grade - Basic
Denton High School
Denton, TXGED -
Navarro College
Corsicana, TXSkills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
Timeline
Retail Store Manager
Hobby Lobby
07.2020 - 10.2023
Cashier and Stocker
Walmart
12.2017 - 07.2020
Manufacturing Associate
Classic Picture Company
10.1999 - 06.2017
11th Grade - Basic
Denton High School
GED -
Navarro College
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