Peggy McWilliams
Buckeye,AZ
Summary
Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Hardworking Deli Clerk with 1 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Well-organized Deli Associate skilled at providing customers with accurate and quick service. Offering [Number] years of experience in customer service, preparing [Type] food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
8
8
years of professional experience
Work History
Deli Sales
Publix
04.2017 - 02.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Tax Collater
Matthews Carter And Boyce
02.2010 - 04.2014
- Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
- Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
- Identified impactful regulations and incorporated changes to comply with new requirements.
- Reviewed financial reports to correctly ascertain taxation and statement requirements.
Flight Attendant
United
02.2008 - 10.2010
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Education
High School Diploma -
Gar-Field High School
Woodbridge, VA06.1972
Skills
- Temperature Assessments
- Loading and Unloading
- Special Orders and Dietary Restrictions
- Merchandise Carrying
- Food Production Processes
- Customer Needs Assessment
- Food Preparation
- Food Preparation and Safety
- Workstation Setup and Breakdown
- Safe Food Handling Practices
- Teamwork and Collaboration
- Dependable and Cooperative
- Customer Service
- Managing Orders and Deliveries
Timeline
Deli Sales
Publix
04.2017 - 02.2018
Tax Collater
Matthews Carter And Boyce
02.2010 - 04.2014
Flight Attendant
United
02.2008 - 10.2010
High School Diploma -
Gar-Field High School
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