Shaddee Salley
Victorville,CA
Summary
Motivated Service Deli Clerk offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.
Experienced Service Deli Clerk brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
Hardworking individual available 40 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves 50 to 100 customers daily.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
7
7
years of professional experience
Work History
Service Deli Clerk
Vons
01.2023 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Wrote out and prepared deli tray and special orders.
- Cleaned and sanitized equipment used for service or stocking food service products.
- Maintained clean, trash-free workspaces to maximize productivity and safety
Server
IHOP
05.2018 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs
Crew Member
McDonald's
03.2018 - 04.2018
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team
Courtesy Clerk
Smart And Final
08.2016 - 04.2018
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than 30 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Responded to customer calls and emails to answer questions about products and services.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers take merchandise out of store and loaded items into vehicles
Education
High School Diploma -
Fontana A. B. Miller High School
Fontana, CA05.2017
Skills
- Cash Register Operation
- Customer Preferences
- Temperature Control
- Accurate Money Handling
- Menu Inquiries
- Customer Engagement
- Safe Food Handling
- Preparing Food Items
- Cleanliness and Sanitation
- Station Preparation
- Food Safety Standards
- Temperature Assessments
- Cleaning and Sanitizing
- Salad Preparation
- Platter and Tray Preparation
- Restaurant Operation
- Equipment Use
- Customer Service
- Displays and Showcases
- Servsafe Certification
- Product Sampling
- Stocking of Food Cases
- Product Stocking and Rotation
Accomplishments
- Promoted to Service deli clerk after only six months for exceptional performance.
- Achieved great customer through effectively helping with putting the customers priorities first.
- I also worked very professional at a casino as a banquet server.
Timeline
Service Deli Clerk
Vons
01.2023 - Current
Server
IHOP
05.2018 - 06.2018
Crew Member
McDonald's
03.2018 - 04.2018
Courtesy Clerk
Smart And Final
08.2016 - 04.2018
High School Diploma -
Fontana A. B. Miller High School
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