Peggy Merdinger
Shelton,CT
Summary
Transitional care manager with proven expertise in patient education and care coordination. Skilled in motivational interviewing and effective time management, leading to enhanced patient engagement and improved health outcomes. Recognized for ability to implement strategic health management strategies that drive patient success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Transitional Care Manager
Yale New Haven Health
New Haven, Connecticut
08.2018 - Current
- Conducted follow-up calls post-hospital and ED visits to reduce readmission rates using motivational interviewing techniques.
- Educated patients and caregivers on diagnoses, medications, and follow-up appointments.
- Guided patients toward cost-effective, clinically appropriate care options for health issues.
- Demonstrated understanding of clinical standards and quality performance goals.
- Applied knowledge of population health, health equity, and reimbursement models.
- Maintained effective communication under pressure while prioritizing tasks for efficient time management.
Cardiac Nurse Specialist
Yale New Haven Health Bridgeport Hospital
Fairfield, Connecticut
09.2007 - 08.2018
- Collaborated with physicians to develop customized patient care plans.
- Executed rapid responses to emergencies, ensuring optimal patient outcomes.
- Monitored telemetry stations during exercise sessions and responded to arrhythmias.
- Spearheaded individualized treatment programs, assessing patient progress monthly.
- Maintained ACLS proficiency to lead cardiac emergency protocols.
- Evaluated patient conditions through diet and activity monitoring, adjusting treatment plans accordingly.
- Partnered with health organizations to implement community health improvement initiatives.
- Conducted pharmacological classes on disease management and lifestyle coaching, including stress reduction techniques.
Angioplasty Suite RN
Yale New Haven Health Bridgeport Hospital
Bridgeport, Connecticut
08.2003 - 08.2007
- Conducted continuous hemodynamic monitoring and ECG rhythm interpretation after procedures.
- Performed thorough assessments pre- and post-procedure, educating patients on catheterization and CHF management.
- Managed recovery processes, including vascular site monitoring and bleeding assessments.
- Responded promptly to cardiac emergencies, addressing arrhythmias, hypotension, and contrast reactions.
- Maintained ACLS certification to ensure readiness for emergency situations.
- Recognized for upholding high standards of patient safety in high-acuity cardiac environments.
Education
Bachelor of Science - Nursing
Chamberlain University
05-2018
Diploma in Nursing -
Bridgeport Hospital School of Nursing
05-2003
Skills
- Care coordination and health management
- Motivational interviewing
- Patient education and discharge planning
- Telemetry monitoring and diagnostic assessments
- Critical thinking and clinical decision making
- Medication reconciliation
- Time management and transition planning
- Clinical record reviews
Certification
RN state of Connecticut - 71240
Timeline
Transitional Care Manager
Yale New Haven Health
08.2018 - Current
Cardiac Nurse Specialist
Yale New Haven Health Bridgeport Hospital
09.2007 - 08.2018
Angioplasty Suite RN
Yale New Haven Health Bridgeport Hospital
08.2003 - 08.2007
Bachelor of Science - Nursing
Chamberlain University
Diploma in Nursing -
Bridgeport Hospital School of Nursing