PEGGY R. ROBINSON
Rochester,USA
Summary
Dynamic Senior Human Resources Consultant with a proven track record at Rochester Housing Authority, excelling in recruitment strategies and compliance. Adept at facilitating complex staffing solutions while demonstrating exceptional attention to detail and documentation expertise. Committed to enhancing organizational effectiveness through innovative program operations and conflict resolution.
Overview
27
27
years of professional experience
Work History
Senior Human Resources Consultant
Rochester Housing Authority
Rochester, NY
08.2024 - Current
- Drafts and directs the implementation of personnel policies and procedures to guide a variety of human resource management activities;
- Consults with others internally and externally to resolve complex issues involving staffing, selection, regulatory compliance, and similar matters;
- Interprets and applies policies and procedures in administering programs and in personnel actions, seeking guidance for only the most unusual situations;
- Writes correspondence and complex documentation related to program activities and personnel actions;
- Analyzes information and data about program activities, proposed personnel actions and program changes, concerns, and formulates recommendations for action;
- Develops and implements record keeping systems, ensuring efficient and effective maintenance of essential records and the storage and destruction of outdated records;
- Post all positions and work with hiring manager to ensure all system workflows and job requirements are accurate.
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Recruits, screens and performs reference checks and background checks (where applicable) on qualified candidates in preparation for referral to hiring manager.
- Supports hiring managers throughout the recruiting and hiring process where needed including assisting with the Right Fit Hiring process.
- Keeps all parties (department, applicant, recruiting sources, etc.) informed as to progress of recruitment and hiring efforts.
- Prepares offer letter and schedules, completes and monitors all paperwork and results of the pre-employment process.
Talent Acquisition Specialist (Human Resources)
Arc of Monroe
Rochester, NY
03.2022 - 08.2024
- Develop and implement recruitment strategies with hiring managers and HR Business Partners, sourcing candidates through applicant tracking systems, social media, job boards, and partnerships with schools, programs, and community organizations.
- Post all positions and work with hiring manager to ensure all system workflows and job requirements are accurate.
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Recruits, screens and performs reference checks and background checks (where applicable) on qualified candidates in preparation for referral to hiring manager.
- Supports hiring managers throughout the recruiting and hiring process where needed including assisting with the Right Fit Hiring process.
- Keeps all parties (department, applicant, recruiting sources, etc.) informed as to progress of recruitment and hiring efforts.
- Prepares offer letter and schedules, completes and monitors all paperwork and results of the pre-employment process.
- Provide necessary materials to HR Generalist to ensure efficient closing of the offer progress.
- Organize and attend all internal and external job fairs and recruitment events.
- Stay abreast of recruiting trends and best practices.
- Provide an exceptional candidate experience by maintaining clear and consistent communication with candidates about the process and timeline and promptly responding to their questions and concerns.
- Provide additional support to the HR department as needed.
- Participate in HR meetings and other department meetings as necessary.
Talent Acquisition and Retention Specialist (Human Resources)
Anthony L. Jordan Health Corp.
Rochester, NY
10.2016 - 02.2022
- Coordinating with hiring managers to determine best recruiting process for filling open positions.
- Referring qualified applicants to hiring manager for interviewing.
- Acting as liaison with area employment agencies and advertising agencies.
- Building professional relationships to publicize Jordan Health as an employer of choice.
- Screening resumes/curriculum vitae, interviewing candidates as required, administering appropriate assessments, coordinating reference/background checking, and delivering employment offers.
- Conducting orientation for new employees.
- Advertising (internal and external) to ensure high visibility with potential candidates and other agencies.
- Coordinating internal transfer process, including screening, coordination of interviews with hiring manager, transfer offer letters, etc.
- Extending verbal and written contingent job offers.
- Follow up with candidates and hiring managers to obtain feedback regarding recruiting process.
- Develop and maintaining and excellent relationship with internal and external clients to ensure achievement of staffing goals.
- Completing employment activity reports as required.
- Representing Jordan Health to prospective candidates and serving as their point of contact.
- Processing and tracking job requisitions.
- Maintaining records on recruiting activities as required.
- Tracking and reporting turnover/retention rates.
- Tracking and reporting retention threshold data.
- Familiarizing employees with policies.
- Exclusion Screenings for Compliance regulations.
- Analyzing data and feedback at key steps in the process to identify and implement improvements.
- Assist with managing compliance training system Relias for employees.
- Make sure the organization is in compliance with the State and federal laws.
- Uses data and other relevant information to assess and provide the business relevant information to help make informed decisions to move our organization forward aligned to our strategy and initiatives.
- Partners with other leaders (internal & external) on organizational design, talent assessment and workforce planning aligned with organizational strategy and initiatives.
Human Resources Executive Assistant & School Secretary - (Human Resource Dept)
Rochester City School District
Rochester, NY
01.1999 - 07.2011
- Supervised clerical staff and provided support to approximately 4,000 teaching and non-teaching staff.
- Managed recruitment database of all applicants applying to the RCSD for employment.
- Processed paperwork for new hires, leave of absence, FMLA, terminations and retirements.
- Facilitated staff meetings and trainings sessions for employees on new procedures and policy changes.
- Entered, tracked and maintained budget and reconciled discrepancies with accounts.
- Performed accounting functions for school expenses and equipment needs.
- Oversaw staff payroll; ensured time entry correct and accurate for payroll submission.
- Managed cost of materials, scheduled and planned for professional development training for teachers.
- Monitored and maintained staff substitute system to make certain appropriate classroom coverage.
- Organized and coordinated special events; teacher recruitment, conferences and meetings for staff.
- Assisted with staff recruitment process and placement for teachers.
- Handled contract negotiations between staff and union representatives.
- Assisted in all phases of teacher contracts and preparations with RSCD.
- Interacted with unions to stay abreast of policies and resolved union grievances as they occurred.
- Performed other administrative duties as required.
Education
Master of Science - Human Resources Development
St. John Fisher College
Rochester, NYBachelor of Arts - Religion, Minor General Business & Human Resources
St. John Fisher College
Rochester, NYSkills
- Facilitation skills
- Attention to detail
- Office management
- Time management
- Documentation expertise
- Program operations
- Accounting and finance
- Event planning
- Conflict resolution
Community Service Affiliations
- Member of Zeta Phi Beta Sorority, Inc
- Member- (SHRM) Society for Human Resources Management
- African American Leadership Development Program Graduate, United Way, 2009
Medals And Awards
- Overseas Ribbon
- Good Conduct Medal
- Certificate of Achievement
Certifications And License
- OSHA -10 Certified
- NYS Notary Public, 01RO6299191
- (NNA) National Notary Association Certified/ Member, 2022
Additional Information
OTHER RELEVANT EXPERIENCE
University of Rochester, Rochester, NY
Associate VP Financial Ops & University Controller’s - Office Manager/Administrative Assistant 2/2013- 9/2016
Strong Staffing- Secretary IV, Gift and Donor Dept, Nursing Professional Development 12/2012 – 2/2013
Monroe County Department, Rochester, NY
Data Entry Operator 1/1998 – 12/1998
Genesee Hospital, Rochester, NY
Data Entry Prep Clerk, Specimen Processor 11/1993 – 10/1997
New York State Department of Labor, Rochester, NY
Senior Employment Service Clerk 11/1991 – 7/1993
United States Army, Fort Dix, NJ; Aberdeen, MD; Baumholder, Germany and Fort Hood, TX, Fort Leonard Wood MO
Executive Assistant to the Commander of the Unit, Sergeant E/5 10/1986 – 8/1994
Created and typed documents for the commanding officer
Conducted orientation and set up payroll for new soldiers
Arranged all living quarters for approximately 400-450 soldiers on and off post
Maintained payroll for unit soldiers with the post finance office
Created and maintained soldiers’ files, including those with top secret clearance
Coordinated travel accommodations for the commander and other high ranking officers
Supervised and trained 11 clerical staff on standard army procedures and protocol
Administered evaluations and performance appraisals
Maintained the budget ensuring funds and expenses properly documented
Served in the United States Army Reserves from 8/1990 – 8/1994
Timeline
Senior Human Resources Consultant
Rochester Housing Authority
08.2024 - Current
Talent Acquisition Specialist (Human Resources)
Arc of Monroe
03.2022 - 08.2024
Talent Acquisition and Retention Specialist (Human Resources)
Anthony L. Jordan Health Corp.
10.2016 - 02.2022
Human Resources Executive Assistant & School Secretary - (Human Resource Dept)
Rochester City School District
01.1999 - 07.2011
Master of Science - Human Resources Development
St. John Fisher College
Bachelor of Arts - Religion, Minor General Business & Human Resources
St. John Fisher College