Peggy Zoller
Carmel,IN
Summary
Dependable professional with strong active listening and communication skills. Committed to fostering growth through training and development while maintaining a positive attitude and effective multitasking abilities.
Overview
1
1
Certification
Work History
Retail Sales Associate & Volunteer
VRS
- Enhanced shopping experiences through exceptional customer service.
- Guided customers in product selection and inquiry resolution.
- Organized visually appealing product displays.
- Handled customer complaints in a professional manner.
- Organized displays to attract customers and promote sales.
- Offered suggestions for additional items that may be of interest to customers.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Operated cash registers and processed transactions, including sales, returns, and exchanges.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Processed transactions accurately using point-of-sale systems.
- Balanced Cash Drawers
- Followed company policies, rules, and procedures to promote company goals and maintain safety.
- Participated in inventory management and restocking activities.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Skills
- Training expertise
- Active listening
- Communication
- Conflict resolution
- Cultural sensitivity
- Multitasking Abilities
- Dependability
- Positive demeanor
Certification
- Degree Senior Claims Law Associate
- Associate in General Insurance
Accomplishments
- Two-time recipient of the Distinguished Performance Annual Award
Timeline
Retail Sales Associate & Volunteer
VRS