Peighton Rose
Arlington,WA
Summary
Experienced administrative assistant, customer service and sales representative with over 20 years of diverse industry experience. Proven track record in handling various roles including rates specialist, supply chain analyst, litigation support assistant, permits assistant, corporate receptionist, call center representative, and marketing/leasing agent. Proficient in database input, Microsoft Word, Excel, Outlook, PowerPoint, SAP, Silverlight, and Oracle.
Overview
22
22
years of professional experience
Work History
Lock Box – Doc Prep
JP Morgan Chase
03.2024 - Current
- Preparing work for digitization by extracting payments and documents from mailing envelopes
- Inputting and validating data into the system while following standard operating procedures and customer specific instructions for processing
- Operating high-volume document scanning machines while validating quality of scanned images
- Validating/reconciling electronic records to paper documentation
- Making judgment calls regarding routine duties but refer non-routine situations to a supervisor and/or manager
- Willingness to learn new processing functions and equipment operation in all areas/departments of production as needed
- Maintaining site productivity and quality standards
- Contributing to meeting team accuracy and production goals in addition to individual targets
- Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices
Owner/Operator
The Lavish Rose Boutique
11.2007 - Current
- Achieve sales and service level targets; hire and train personnel; manage customer inquiries; execute cash collection procedures.
Project Analyst
Pepsico-Frito Lay NASS (contract)
05.2018 - 12.2018
- Input data into vendor master records in Oracle and SAP; manage confidential vendor banking and IRS data in Excel; notify vendors and customers of incomplete or incorrect ACH Forms; provide customer service; maintain vendor tracking data.
DIU Specialist (contract)
Department of Homeland Security – FEMA
10.2017 - 12.2017
- Combine and rearrange data from source documents; enter data into prescribed computer database; check completed work for accuracy; respond to requests for information.
Office Manager (contract)
Regenerative Health & Lung Solutions
02.2015 - 05.2017
- Greet and check in patients; assist with registrations; collect and process patient payments; provide administrative support to doctor and nurses.
HR Recruitment Scheduler/ HR Administrative Assistant
National Oilwell Varco (multiple contract assignments)
03.2013 - 09.2014
- Conduct candidate phone screening; schedule candidate interviews; process New Hire documents and set up ADP profiles.
Life Engagement Coordinator
Autumn Leaves Alzheimer’s & Dementia
08.2012 - 02.2013
- Implements programs for cognitive, physical, and social stimulation; designs monthly activity calendars; organizes community events.
Executive Assistant/Corporate Receptionist (contract)
Sparrows Offshore
09.2011 - 07.2012
- Answered & routed incoming calls; booked travel arrangements; organized and maintained office supplies.
Accounts Manager
Resicom Mortgage & Investment Group
03.2006 - 08.2011
- Originated loan applications; provided customer service during loan process; interacted with banks and lenders.
Litigation Support Assistant
Fleming & Associates Law Firm
07.2004 - 03.2006
- Interviewed clients; prepared correspondence; followed up with clients for litigation.
Permits Assistant/Administrative Assistant
Gehan Homes Ltd.
05.2002 - 07.2004
- Ordered plans and permits; processed FHA packages; provided customer service to clients.
Education
Oak Park River Forest High School
Oak Forest, ILLoneStar College Cyfair
Houston, TXSkills
- Document Review
- Notary Public
- File Management
- Attention to Detail
- Customer Service
- Organizational Skills
- Data Entry
- Microsoft Office
- Filing systems
- Information Gathering
- Background Checks
- Application Review
- Professional Demeanor
- Interview techniques
- Deposit and Payment Collection
Timeline
Lock Box – Doc Prep
JP Morgan Chase
03.2024 - Current
Project Analyst
Pepsico-Frito Lay NASS (contract)
05.2018 - 12.2018
DIU Specialist (contract)
Department of Homeland Security – FEMA
10.2017 - 12.2017
Office Manager (contract)
Regenerative Health & Lung Solutions
02.2015 - 05.2017
HR Recruitment Scheduler/ HR Administrative Assistant
National Oilwell Varco (multiple contract assignments)
03.2013 - 09.2014
Life Engagement Coordinator
Autumn Leaves Alzheimer’s & Dementia
08.2012 - 02.2013
Executive Assistant/Corporate Receptionist (contract)
Sparrows Offshore
09.2011 - 07.2012
Owner/Operator
The Lavish Rose Boutique
11.2007 - Current
Accounts Manager
Resicom Mortgage & Investment Group
03.2006 - 08.2011
Litigation Support Assistant
Fleming & Associates Law Firm
07.2004 - 03.2006
Permits Assistant/Administrative Assistant
Gehan Homes Ltd.
05.2002 - 07.2004
Oak Park River Forest High School
LoneStar College Cyfair
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