Pejman Ferdosian

• Communicated repair needs to maintenance staff.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Completed schedules, shift reports and other business documentation.
• Evaluated employee performance and developed improvement plans.
• Maintained controls over expenses and inventory for optimal budget tracking.
• Evaluated employee performance and recommended promotions, transfers and dismissals.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Implemented new cleaning processes and team strategies to reduce necessary man-hours .

• Trained and mentored new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Exercised composure under pressure and in escalated customer service scenarios.

Transportation coordinator for (Asiana Airline, Korean Air, omni Air, Atlas Air, football charter, VIP Flights)

Drive and operate high lift truck

• Stored chemicals in compliance with regulations.
• Led training in sanitation and cleaning practices.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Delegated assignments and verified work quality and completion according to facility and regulatory standards.