Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Peleen Gelway

Smyrna,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Cashier

Publix
12.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.

Customer Service Representative

Hornbacher's
05.2023 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.

Personal Care Assistant

Accracare
10.2019 - 07.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.

Education

Associate of Science - Nursing

Motlow State Community College
Smyrna, TN
05.2027

Associate of Science - Nursing

Minnesota State Community And Technical College
Moorhead, MN

High School Diploma -

Moorhead High School
Moorhead, MN
05.2022

Skills

  • Strong Work Ethic

  • Maintaining confidentiality

  • Excellent customer service

  • Patience and Empathy

  • Patient Care

  • Medical terminology knowledge

  • Healthcare ethics

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Native or Bilingual
Kurdish
Native or Bilingual

Timeline

Front End Cashier

Publix
12.2023 - Current

Customer Service Representative

Hornbacher's
05.2023 - 07.2023

Personal Care Assistant

Accracare
10.2019 - 07.2023

Associate of Science - Nursing

Motlow State Community College

Associate of Science - Nursing

Minnesota State Community And Technical College

High School Diploma -

Moorhead High School

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Peleen Gelway