PENELOPE BLAIR
Glasgow,KY
Summary
Energetic and detail-focused individual with strong analytical and problem-solving skills. Possesses foundational knowledge in business operations and proficiency in data analysis and project management. Capable of driving process improvements and delivering meaningful insights to support organizational goals.
Overview
2
2
years of professional experience
Work History
Business Services Intern
Kentucky Career Center
09.2023 - Current
- Assisted in the development of customized solutions for clients'' specific needs, resulting in repeat business and referrals from satisfied customers.
- Maintained an organized filing system for confidential documents, ensuring easy access when needed while adhering to data privacy regulations.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues, leading to increased loyalty and positive feedback from clients.
Daycare Worker
YMCA
06.2022 - 08.2023
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Western Kentucky University
Bowling Green, KY10.2024
High School Diploma -
Barren County High School
Glasgow, KY05.2023
Skills
- CRM Software
- Teamwork and Collaboration
- Document Archiving
- Customer Service
- Microsoft Office
- Data Entry
Affiliations
- Alpha Gamma Delta
Timeline
Business Services Intern
Kentucky Career Center
09.2023 - Current
Daycare Worker
YMCA
06.2022 - 08.2023
High School Diploma -
Barren County High School
Western Kentucky University
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