Penelope Figuereo
Summary
Experienced nursing professional & nursing student providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician , Pediactric Care Unit
Memorial Sloan Kettering Cancer Center Hospital
06.2023 - 08.2023
- Assisted nursing staff with completing daily rounds and documenting vital signs on all pediatric patients.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets in their designated bed area.
- Observed patients under care conditions to help identify symptoms, responses to cancer treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Collaborated with nursing staff to assist in the port access procedure for all pediatric cancer patients.
- Demonstrated expertise in collecting blood, urine or fecal samples, safely disposing of blood or other biohazard materials, and preparing all requisite paperwork and documentation.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
Medical Assistant
Stages Pediatrics
08.2018 - 02.2021
- The Pediatric Medical Assistant works in outpatient settings, providing the flexibility to meet both patient needs and administrative needs.
- Pediatric Medical Assistants handle both administrative and clinical duties which include: Basic clerical duties, Schedule inpatient/outpatient procedures and admissions, Perform medical transcription, Perform procedural and diagnostic coding, Obtain reimbursement through accurate claims (insurance) submission, Monitor and follow-up on third-party (insurance) reimbursement, Apply bookkeeping principles, Document and maintain accounting and banking records, Manage accounts payable, accounts receivables, and payroll, Professionally manage telephone responsibilities, and Receive, organize, prioritize and transmit written and verbal communications and information
- Clinical duties will likely include the following responsibilities: Apply principles of aseptic technique and infection control, Prepare and assist with examinations, procedures and treatments, Obtain patient history and vital signs, Collect and process specimens, Perform or assist with diagnostic tests, including performing an EKG, Taking blood for examination (Phlebotomy), Performing certain lab tests, Screen and follow patient test results, Maintain medication and immunization records, Adhere to established triage procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sales Support Generalist
Victoria Secret
02.2017 - 12.2017
- The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning
- Serving the customer is always top priority regardless of work area
- The Sales and Support Generalist will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed
- Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
- Reinforces customer buying decisions at checkout and encourages purchase of additional items
- Recovers cash wrap selling zone and 'go-backs'
- Builds customer loyalty by opening Victoria's Secret Angel Cards (US only) and through customer email and phone capture
- When assigned to processing and replenishment: Performed responsibilities such as, Great customer service attention, delivered great cash wrap experience, was able to handle a lot of transactions as well as money, being able to handle fitting rooms, picked up order in stores for customers Personal shopping with customers, Great cashier experience, Was able to promote new items in the store to customers, keep clothing in store organized at all times.
Sales Associate
Abercombie & Fitch
08.2016 - 01.2017
- Performed responsibilities such as, Great customer service attention, delivered great cash wrap experience, was able to handle a lot of transactions as well as money, being able to handle fitting rooms, picked up order in stores for customers Personal shopping with customers, Great cashier experience, Was able to promote new items in the store to customers, keep clothing in store organized at all times.
Clerk
Administrative Work (Comisionado Dominicano de Cultura)
08.2013 - 01.2014
- Coordinate patient care information with other health care providers
- Additionally, since I was working in a pediatric office with infant to adults 21 years of age, I completed tasks such as rescheduling appointments, taking every patient's vitals correctly which includes, weight, temperature, blood pressure and height
- Special duties included blood drawing, rapid strep tests, administration of medicine and etc.
Volunteer Work
Voter Registration
07.2013 - 08.2013
- Performed complex duties such as classifying, summarizing, sorting filing, and distributing documents and information to potential voters.
Education
NURSING -
Borough of Manhattan Community College of The City University of New York
New York, NY06.2026
Medical Assistant -
Manhattan Institute
01.2018
High School Diploma -
Bronx High School For Law and Community Service
06.2016
Skills
- Certified Phlebotomist
- EKG Technician
- Medical Biller
- Certified Medical Assistant
- Vital Signs Monitoring
- Sterilization Techniques
- Clinical Training
- Qualified in Patient Transport
- Professional Bedside Manner
- Blood Glucose Monitoring
Certification
- CPCT/A - Patient Care Technician/Assistant
- BLS Certification
Timeline
Patient Care Technician , Pediactric Care Unit
Memorial Sloan Kettering Cancer Center Hospital
06.2023 - 08.2023
Medical Assistant
Stages Pediatrics
08.2018 - 02.2021
Sales Support Generalist
Victoria Secret
02.2017 - 12.2017
Sales Associate
Abercombie & Fitch
08.2016 - 01.2017
Clerk
Administrative Work (Comisionado Dominicano de Cultura)
08.2013 - 01.2014
Volunteer Work
Voter Registration
07.2013 - 08.2013
NURSING -
Borough of Manhattan Community College of The City University of New York
Medical Assistant -
Manhattan Institute
High School Diploma -
Bronx High School For Law and Community Service
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